Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 99

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

February 24, 2021

Dealership Rating
Employee Rating

Hyundai shouldn't wait until after a customer brings a car in to be informed that there's at least 100 cars ahead of them. Especially when the car isn't driveable and has to be towed in. Hyundai should i More

by Adeyemo
Customer Service
Friendliness
Recommend Dealer
No
Mar 13, 2021

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 19, 2021

Dealership Rating
Employee Rating

Every time I go to Family hyundai I know I going to get a great deal an well taken care by every one that works there this is are 4 vehicle we have purchased at family hyundai we are always great with a smi More

by EDEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri

Feb 19, 2021

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 18, 2021

Dealership Rating
Employee Rating

The service staff is very friendly and professional. I received excellent service! Would definetly recommend Family Hyundai to anyone looking for repairs to their vehicle. More

by d.tidball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2021

Dealership Rating
Employee Rating

I was received promptly at opening even though my appointment was at 7:15. My service was done in less than an hour. Very convenient, timely and professional! More

by JUAN.ROSENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Feb 18, 2021

Family Hyundai responded

Thank you, Juan, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 11, 2021

Dealership Rating
Employee Rating

I can't say enough about Family Hyundai. I was treated with respect and total professionalism. All my needs were shown and explained in detail. More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2021

Dealership Rating
Employee Rating

Mike has always been personable and professional whenever my car needed service and is a 5-Star service advisor. Noting negative to say about Mike. However, It would be greatly appreciated if Family Hyunda More

by HankM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 08, 2021

Family Hyundai responded

Hank, Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. We appreciate hearing you felt Mike was a "5-Star service advisor". If there is anything we can assist you with in the future, please let us know.

February 04, 2021

Dealership Rating
Employee Rating

Your dealership has an excellent sales staff, service department and courteous and friendly office staff. Your service department is one of the very best around! More

by MCALLAHAN722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 04, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. We appreciate feedback like yours " Your service department is one of the very best around". If there is anything we can assist you with in the future, please let us know.

February 03, 2021

Dealership Rating
Employee Rating

The people running the service department at Family Hyundai are top notch. If you purchase a vehicle from this dealership, you will be able to sleep soundly every night knowing they have your back. Mik More

by JOLOONFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh

Feb 03, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 02, 2021

Dealership Rating
Employee Rating

The salesman (Mark Ott) and Mike in the service center resolved all the issues I found with the pre=certified car. I found these issues upon quickly examining the the car. These problems should have bee More

by GROCHOLAMIKE
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joe Panici

Feb 19, 2021

Family Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, though it is good to hear that Mark and Mike resolved the issues with your car. If it's possible to discuss your visit in more detail, please feel free to contact management directly or leave us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 01, 2021

Dealership Rating
Employee Rating

I always like to go family Hyundai because they are always ready to help also the staff members are really Good People and they do good service too More

by DLSKALOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 01, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

...
99
...

Dealership Inventory (368 Vehicles)

new 2026 Hyundai Santa Fe car
2026 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
All-wheel Drive
used 2016 Hyundai Sonata car, priced at $10,988
2016 Hyundai Sonata
used
Shale Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade Hybrid car
2026 Hyundai Palisade Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Sonata car
2026 Hyundai Sonata
new
Portofino Gray exterior
Automatic
All-wheel Drive
used 2024 Jeep Compass car, priced at $19,309
2024 Jeep Compass
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Hyundai Tucson car, priced at $19,488
2023 Hyundai Tucson
used
Portofino Gray exterior
Automatic
All-wheel Drive