Mike McCulley | Page 2

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service team could provide consistently reliable care for your Ford F-150. Knowing you’d recommend us wholeheartedly to friends and family means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Our service team is pleased we could accommodate your added requests and make scheduling service for your Ford Explorer so simple. Knowing that our friendly approach and fast turnaround met your expectations is rewarding. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Hearing that you felt supported and that the transmission repair on your Ford F-150 was completed ahead of schedule means a lot to our service team. We’re glad Tim and our service department could handle all the warranty requirements smoothly for you. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the five-star rating and for highlighting our prompt service, clear documentation, and comfortable waiting area. We’re glad our advisor’s friendly approach made your Ford Escape service more comfortable. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Your mention of being in and out in about 45 minutes for service on your Ford F-150 highlights our focus on efficiency. Knowing that the oil change, tire rotation, and car wash were handled swiftly means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Your note about the early-morning coffee and how it fit your schedule highlights how our service team aims to make car care seamless for you. We’re pleased our team provided friendly support throughout your visit. Knowing that we could complete the service on your Ford Fusion in time for you to head to work is rewarding. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service department thorough and respectful means a lot to our team, and we appreciate your five-star rating. We’re glad your Ford Mustang is in good hands. Jeff Samp General Sales Manager 262-225-9010

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team guided you to the best tire options for your Nissan. Thank you for the 5-star review. Jeff Samp General Sales Manager 262-225-9010