Mike McKesson

Great service and communication. The team was great in receiving the vehicle and a timely return with all work completed as requested. The team was great in receiving the vehicle and a timely return with all work completed as requested. More

by RICHARDP4 Verified Customer Verified Customer

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Completed the airbag recall quickly. I was able to get the car back the same day of service. I was able to get the car back the same day of service. More

by Ronaldsancetta Verified Customer Verified Customer

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I normally get great service at the dealership but this Saturday morning I was the fifth person in line to get an oil change which took two and a half hours and if I didn’t asked my advisor what’s going on Saturday morning I was the fifth person in line to get an oil change which took two and a half hours and if I didn’t asked my advisor what’s going on with my vehicle I might still be there waiting. More

by FALEX0056 Verified Customer Verified Customer

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Great service, taken care more than once extremely satisfy with both the service and quality of work satisfy with both the service and quality of work More

by Garcia2323 Verified Customer Verified Customer

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We made an appointment and told them exactly what was wrong with the car. We needed an oil change, a tire sensor fixed and a new battery, which took four hours. It was quite disappointing. wrong with the car. We needed an oil change, a tire sensor fixed and a new battery, which took four hours. It was quite disappointing. More

by cooptown45 Verified Customer Verified Customer

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All services is coordinated. The attention can’t be better . My sale person is Raph for me the best The attention can’t be better . My sale person is Raph for me the best More

by roberto20 Verified Customer Verified Customer

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This is a new Cadillac Escalade. I have taken it 2 times for service for the oil changes. both times i have had to return to the dealer because they did Not do the service correctly. I have taken it 2 times for service for the oil changes. both times i have had to return to the dealer because they did Not do the service correctly. The first time they invoiced me for topping off the DEF fluid since it is a diesel. And they forgot to add the Def fluid. In that same visit I took the car in because of a check engine light and when they told me to pick up the car because it was ready. The check engine light was still on. The second time I took the car in for service and some warranty issues. They called me that the car was ready. When I check the service invoice. They did Not do the oil change. So i came back the next day to pick up the car. Again, they did not top off the Def fluid at service. My experience with Service at Williamson Cadillac has been non other than Awful. I do not recommend this dealer to anyone. More

by GHERRERO Verified Customer Verified Customer

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This week they resolved a tricky intermittent electrical issue in my 2008 Yukon. Mike McKesson provided excellent service, making sure the problem was resolved and provided transportation to and from the se issue in my 2008 Yukon. Mike McKesson provided excellent service, making sure the problem was resolved and provided transportation to and from the service center. I also just bought a Terrain from Williamson. Alberto Fernandez, Lionel Valdez, and Tony Mercado were extremely pleasant and professional to work with in completing the transaction. More

by Bswing Verified Customer Verified Customer

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The service representative “Mike” did a great job in getting in touch with Car Shield to cover required repairs, He kept me informed of what was being done, and he called to let me know time timing of getting in touch with Car Shield to cover required repairs, He kept me informed of what was being done, and he called to let me know time timing of the job. Thanks Mike. More

by 2DAVIDHICKSON Verified Customer Verified Customer

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The My service advisor, Mike McKesson, is always very helpful and accommodating. He solves any issues or concerns without hesitation. very helpful and accommodating. He solves any issues or concerns without hesitation. More

by rudysr30 Verified Customer Verified Customer

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