Mike McNeil | Page 23

All employees at Dodd Rv where friendly and professional. Pete was thorough in covering the operations of our new trailer. Mike ensured the paperowrk was completed and made the sales experience painless. Pete was thorough in covering the operations of our new trailer. Mike ensured the paperowrk was completed and made the sales experience painless. More

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We purchased a beautiful 2011 Keystone Passport 245RB from Dodd RV today. We had a very positive experience with all of their staff -- sales, administrative, parts, and service. Everyone was so friend from Dodd RV today. We had a very positive experience with all of their staff -- sales, administrative, parts, and service. Everyone was so friendly and anxious to be sure that we were satisfied not just with our "new" camper, but especially with their personal service. Our only "tense" moments were in sealing the final deal, and we were very satisfied with the outcome on that too! Each of our numerous questions from beginning to end were answered completely, professionally, and best of all...... patiently! Thanks, Dodd RV for going the extra mile in customer satisfaction. More

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No haggling pricing the trailer and was very fair on price - These guys put the customers buying needs in front of profit by not over out fitting the unit to the customers needs.My sale associate Greg, price - These guys put the customers buying needs in front of profit by not over out fitting the unit to the customers needs.My sale associate Greg, listened to what i was looking far and stayed with-in those guide lines. After we had selected a unit that fit my needs and price range he introduced me to Mike the sales manager and conveyed almost word for word what he and i had discussed. Mike made me a counter offer that was very reasonable for the trailer. The lady in titling and sales paper work was SUPPER also. The service department had detailed the trailer so good that i had to ask if it was my trailer. It looked as they had checked EVERY screw on it and the detailing was superb. We had shopped for six weeks at many RV dealers and none of them could compare to Dodd RV wanting to make our buying experience a TOTALLY satisfying one. More

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Scott Hudgins was my Sales rep and he was great! Very patient with me. As a first time RV buyer I had a ton of questions and concerns, Scott was awesome! I worked with mike on the numbers when it came to patient with me. As a first time RV buyer I had a ton of questions and concerns, Scott was awesome! I worked with mike on the numbers when it came to purchase and he was more then happy to work with me on everything! Jamie, Scott and Mike we able to take care of the financials with out question. I also was able to work with part of the service team for my walk through of the RV and I will ay they were very friendly and informative on the operation of the RV. Once a gain being a first time buyer it was helpful to have a knowledgeable crew! They were all very friendly and I would recommend if you are going to buy an RV Go to Dodd! Any of the sales team would be a great pick. More

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We had been looking to trade in our Jayco and purchase a new travel trailer. We went to 2 other dealerships (one in VA and one in MD), and had been getting the run around with the cost of the trailers and new travel trailer. We went to 2 other dealerships (one in VA and one in MD), and had been getting the run around with the cost of the trailers and added fees, not originally advertised. The customer service was severely lacking from the super centers we had gone. That is what led us to Dodd’s RV. Online, we saw the 2013 Tracer 3150BHD and finally found what we were looking to purchase. We contacted Scott and from the start, he was very professional and polite. Every question I had emailed he answered promptly. Since we were over 3 hours away, just dropping by to look wasn’t an option for us. Scott helped us in getting the numbers and finance approved before we arrived. After having a hectic morning getting to the dealership to trade in our Jayco, we were greeted with a welcome sign, which took us by pleasant surprise. We were greeted by Scott and Mike, and were ready to make this deal happen. So we proceeded to transition our items out of the Jayco and wait for our new one. It was still in the process of being detailed, which was okay. We walked around the dealership, having to wait because a customer was ahead of us, even though we had an appointment, and was running a little late, we accepted that and understood. So we proceeded to do the walk thru and look over the new camper, had very friendly staff, Ricky and Mary, working with our questions about the new camper. So after hour 3 of being at the dealership, we started becoming concerned about getting our deal finalized with the finance manager and being able to come away with the new trailer. As I expressed to the sales manager the situation with having to wait, and was under the impression that all we really needed to do was do a walk thru and sign papers, we would be good to go. They explained they were short staffed and he immediately proceeded with our purchase and got us in with the general manager. After some miscommunications with the paperwork (normal with any dealership these days), we were able to finalize the deal and come away with our new camper. The overall experience with Dodd’s RV was good. I would definitely recommend them instead of the supercenters down the road. The staff was polite and friendly (extra thanks to Mary-oi~!) and even though we had delays in the purchasing, they were able to work everything out and we left there satisfied with Dodd's RV. More

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We worked with the sales team remotely to purchase our new travel trailer and were pleasantly surprised when we walked in to pick it up. We were greeted by a big welcome sign and were very well taken care new travel trailer and were pleasantly surprised when we walked in to pick it up. We were greeted by a big welcome sign and were very well taken care of by the staff from the minute we came in the door. Everyone was kind to our three small children and very gracious in helping us to keep them entertained while we completed our purchase. The service department did a very thorough pre-delivery inspection with us and was patient and helpful with all of our questions (first-timers). We would definitely purchase from them again based on our initial experience and plan to return for annual maintenance despite the distance - there is so much to see and do in the area that we plan to have a mini-vacation when we go back. More

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I was in Italy and found the perfect camper at the right price. Scott and the team made it so easy to get answers and the help I needed to buy my camper, even though I was out of the country. All the thin price. Scott and the team made it so easy to get answers and the help I needed to buy my camper, even though I was out of the country. All the things I heard about Dodd's was true and that's why I pick them and you should too. Troy Duncan Ret. US Navy More

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My experience with Dodd RV has been and continues to be excellent. All of my questions and problems have been addressed with professionalism. I happily recommend Dodd RV to all I know who is considering a excellent. All of my questions and problems have been addressed with professionalism. I happily recommend Dodd RV to all I know who is considering a purchase. More

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Sales and service were very helpful in working with us in person and over the phone answering questions and helping to sale us a camper seeing how we live out there state. person and over the phone answering questions and helping to sale us a camper seeing how we live out there state. More

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We were very pleased with the professionalism and friendliness from all the employees. Mike was our salesman and very patient with us. We would definitely recommend Dodd to others. We are very happ friendliness from all the employees. Mike was our salesman and very patient with us. We would definitely recommend Dodd to others. We are very happy with our new Rockwood travel trailer. More

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