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Mike Munsey
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Mike Munsey | Page 5
General Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
69 Reviews
Dealership Experience
21 yrs
Industry Experience
39 yrs, 5 mos
69 Reviews
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69 Reviews of Mike Munsey
May 24, 2023
We bought our first Subaru from the previous dealer in 2018. There is no comparison between Mel Dobbs and our previous salesperson. If you want someone to communicate clearly and concisely and that has th 2018. There is no comparison between Mel Dobbs and our previous salesperson. If you want someone to communicate clearly and concisely and that has the customers' best interests in mind, Mel was superb. More
by MAYLANDHOKIE
Verified CustomerOther Employees Tagged: David Nicely, Mel Dobbs
Helpful 
April 27, 2023
My salesman was great. He helped me through every part of it. I answered every question that I had he was right on top of everything, and I would come back to this dealersh He helped me through every part of it. I answered every question that I had he was right on top of everything, and I would come back to this dealership and buy again. More
by Onebead01
April 21, 2023
Mel was incredibly patient and made sure to answer all of my questions to my satisfaction. He was very straightforward and easy to work with. Everyone I interacted with at Southern Team was pleasant and work my questions to my satisfaction. He was very straightforward and easy to work with. Everyone I interacted with at Southern Team was pleasant and worked to make sure that we were happy with our purchase and our dealership experience. I would recommend this dealership to friends and family. More
by beltz.kristin
Other Employees Tagged: David Nicely, Mel Dobbs
April 19, 2023
Marvelous individuals worked to improve and correct the problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assur problems as soon as possible. They appeared to care about me and my Subaru. I have never received such wonderful service anywhere before. I can assure you I will return! Many thanks. More
by JOYCENOELL
Other Employees Tagged: Marsha Wirt, Mark Baker, Bill Ferguson, Keith Kelso, Mike Adams (Hyundai), Mike Adams (Subaru), Maria Durham, Troy Brickner , Delisa Alvis
April 04, 2023
I purchased a Rogue in 2016 & got the environmental pkg for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me to keep getting them cleaned. I asked them to remove the dealership name from my car bcuz of the poor service. This year I purchased a 2023 Rogue and asked if I could have the seats cleaned in the 2016 Rogue again b4 the warranty expired, what a hassle! No one could fine my paperwork, I was told they could try to find it but it would be a lot of legwork! Finally they agreed to clean them “as a ONE TIME courtesy”. I paid a lot of money for the warranty. I was also told that the times I did leave it to be cleaned it was only surface cleaning not extraction which is what I paid for! So, for 7 years I didn’t get the service I paid for. No wonder the stains kept coming back. I was told the seat covers would be removed and new ones put on if the stains came back but then, when the stains came back they didn’t honor the warranty!! I had paperwork but it didn’t matter, I only got surface cleaning. Why sell the package if u aren’t going to honor it?? I will be asking the dealership to remove the name from my new car too. I was hoping since the name changed maybe it was better but, same ppl run it so same old service or, lack there of! More
by sohappy2be
Other Employees Tagged: Bill Ferguson, Mike White, Keith Kelso, Danielle Starkey , Cheryl who greets everyone and answers the phone is wonderful!! Helpful and very professional!!
March 22, 2023
The team was very helpful especially when answering questions about what car to buy. They took time out of their day to help me and my family. questions about what car to buy. They took time out of their day to help me and my family. More
by Williamthegoodman
Other Employees Tagged: David Nicely, Mel Dobbs
March 11, 2023
They was very nice snd very friendly. . Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL. . Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL. More
by cgjones1979
Other Employees Tagged: Keith Kelso, Norris Timmons
March 02, 2023
Very knowledgeable and friendly staff. They listen and are not pushing you to make a purchase until you ready They listen and are not pushing you to make a purchase until you ready More
by bafrlf
Other Employees Tagged: Horatio Doregos, Keith Kelso, Norris Timmons
February 28, 2023
Everything went smooth! Keith and Norris were friendly and very helpful. They made sure that I walked out of the dealership with my new keys to my car. Keith and Norris were friendly and very helpful. They made sure that I walked out of the dealership with my new keys to my car. More
by SHANAECOLES
Other Employees Tagged: Bill Ferguson, Keith Kelso, Norris Timmons
February 25, 2023
The entire team was amazing! They worked together flawlessly and we really appreciated how seamless our entire experience was from start to finish. This was by far our best exper They worked together flawlessly and we really appreciated how seamless our entire experience was from start to finish. This was by far our best experience purchasing a vehicle, so southern team should give themselves a pat on the back! We’ll not only be back for the free oil changes, but we’ll be back when we’re ready to invest in another car. More
by Toniakendall
Other Employees Tagged: Tracy Meador, Rick Burke , Lia James
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