Mike Murray | Page 37

Walker Ford did an outstanding job with my 2016 F150. Did a brake job and completed on time, cost were very reasonable. Michael Murray sets the standard for Service Advisor, Collin Poitier did an outstandin a brake job and completed on time, cost were very reasonable. Michael Murray sets the standard for Service Advisor, Collin Poitier did an outstanding job working on the truck, he kept me informed and make outstanding suggestions. More

by Jim Verified Customer Verified Customer

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Very attentive and professional.Nice lobby. I made an appointment for an airbag recall but when I went there they didn't have the part. I bought a part for the inside door handle and they were going to c appointment for an airbag recall but when I went there they didn't have the part. I bought a part for the inside door handle and they were going to charge $100.00 to put it in. The part was $50.00 but I ended up ordering the same part online for $10.99. I installed the part with a YouTube video and it only took 10 minutes. I am not even mechanically inclined. Again nice place and nice people but I question the pricing for future service. I took the part back for a refund and made an appointment again to get the airbag replaced. They said they would call me when the part came in but I had to follow up myself 2 weeks later to find that the part is now in stock. More

by Jim.milleremail Verified Customer Verified Customer

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The service center was very helpful after coming from another dealership that refused to help. another dealership that refused to help. More

by codyj Verified Customer Verified Customer

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Steve at the Service shop took care of me liquidity split And got the car service going. Don at The Body Shop Take care of the warranty on my Explorer hood. I have a new hood painted And ready to be in split And got the car service going. Don at The Body Shop Take care of the warranty on my Explorer hood. I have a new hood painted And ready to be installed The next day. I appreciate all of his work and he deserves a big that a boy❗❗ On the other hand I took the shuttle and was very disappointed. The young man did not have a Mask On, I have no idea what your policy is but I saw a sign that Mask will be warn ..The young man was also looking Down At his phone for directions and texting Back-and-forth with your dispatch 4 the next pick up line. At 1 time I held one phone so he could dial the other while driving To call the next pick up. The way the world is today I think you better update your policy about mask, And followed through and make sure people are wearing them. Another gentleman asked the young man if he had his shots and he said no. I thought if you don't have your shot you should be wearing a mask. I don't want anything to happen to the young man who did a nice job besides all that of the stuff. He should be educated About safe driving And providing a clean and and safe environment With The vehicle He is using the transport customers. Thank you for giving me this opportunity to express my opinion. Once again Stephen Don for professional and excellent. I do appreciate the transportation but I think these issues need to Addressed. Thank you Bill, A long time Ford Truck owner More

by FIREMANFRAIN Verified Customer Verified Customer

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Mike Murray and Ryan Holcomb were vital in fixing my car on time under budget! on time under budget! More

by eay0302 Verified Customer Verified Customer

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Mike was very professional and explained everything that needed to be done and there was no up selling. needed to be done and there was no up selling. More

by SASHA6868 Verified Customer Verified Customer

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Service Advisor Mike Murray is great! He was very thorough explaining things to me and helped me to understand my warranties and service schedule. Technician Aaron Reilly and Josh Reilly were very he thorough explaining things to me and helped me to understand my warranties and service schedule. Technician Aaron Reilly and Josh Reilly were very helpful as well and did a great job. I have been going to Walker Ford for a few years now. On my second car purchased and serviced there. Thank you! More

by CLAUDIA1WALKER Verified Customer Verified Customer

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Kept my truck for over a week without Keeping me updated in the end my truck was not repaired and Miss diagnosed. in the end my truck was not repaired and Miss diagnosed. More

by Robert Verified Customer Verified Customer

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Caught up on 10k mile check and oil change fluids tires. Great service and out in good time Great service and out in good time More

by Desiree Verified Customer Verified Customer

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I have bought several cars at Walker Ford and the service department is really excellent I will be coming back to there in the future. department is really excellent I will be coming back to there in the future. More

by JBERNAR3 Verified Customer Verified Customer

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