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Mike Needham

Overview Reviews (624) Inventory (490)

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Mike Needham

Mike Needham | Page 15

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0

624 Reviews

Overview Reviews (624) Inventory (490)

5.0

624 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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624 Reviews of Mike Needham

May 08, 2023

Dealership Rating

Employee Rating

Customer service was outstanding we only waited approximately 30 minutes without an appointment. We had just an oil change done. approximately 30 minutes without an appointment. We had just an oil change done. More

by Forresterkathy55

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Service Department

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May 08, 2023 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

April 28, 2023

Dealership Rating

Employee Rating

He’s the best I really appreciate all that he does there he makes my experience awesome thanks he makes my experience awesome thanks More

by Scot Alexander

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2023 -

Subaru of Jacksonville responded

We're so glad Mike is able to provide you with such a great experience! Thank you for being part of our SOJAX family!

Apr 29, 2023 -

Scot Alexander responded

The best

April 27, 2023

Dealership Rating

Employee Rating

Great service, great people, would recommend to anyone that needs honesty and fairness out of a dealership! Especially Mike with maintenance. that needs honesty and fairness out of a dealership! Especially Mike with maintenance. More

by ckuntz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Besemer

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Apr 27, 2023 -

Subaru of Jacksonville responded

Thanks for the great review and thank you for being art of our SOJAX family!

April 18, 2023

Dealership Rating

Employee Rating

The best car buying experience we’ve ever had. Efficient,courteous, comprehensive and actually enjoyable!! Efficient,courteous, comprehensive and actually enjoyable!! More

by Iapdrmd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Munro , John Voight

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Apr 19, 2023 -

Subaru of Jacksonville responded

We're so glad you had such a wonderful experience with us! Thanks for the great review and welcome to the SOJAX family! (Car buying can be fun!)

April 15, 2023

Dealership Rating

Employee Rating

The best service experience I’ve ever had! It only took 20 minutes for tire rotation and oil change. Free car wash too. It only took 20 minutes for tire rotation and oil change. Free car wash too. More

by Robinson904

Purchase Time

Recommend Dealer

Yes

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Apr 17, 2023 -

Subaru of Jacksonville responded

Thanks for the great review, kind words, and for being part of our SOJAX family! We appreciate you!

April 15, 2023

Dealership Rating

Employee Rating

Mike Needham is an absolute and consummate professional! He goes above and beyond to honor the Subaru product and the customer! He goes above and beyond to honor the Subaru product and the customer! More

by Al

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kimberly Schneid , Daniel Kane, Phil Porter

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Apr 17, 2023 -

Subaru of Jacksonville responded

Thank you so much for the kind words about Mike! We are so grateful you're part of our SOJAX family!

April 11, 2023

Dealership Rating

Employee Rating

Always have great speedy professional service at SOJ. Definitely one of the best dealership experiences I’ve ever had. Definitely one of the best dealership experiences I’ve ever had. More

by Mr. T.

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Pitts

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Apr 11, 2023 -

Subaru of Jacksonville responded

Thanks so much for the kind words, Mr. T! We appreciate you so much and love having you as part of our SOJAX family.

April 10, 2023

Dealership Rating

Employee Rating

Honest service dept that goes above and beyond to take care of me. Always quality work at a fair price. care of me. Always quality work at a fair price. More

by alatisgreg

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Kane Jr , Michael Berry

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Apr 11, 2023 -

Subaru of Jacksonville responded

Thank you for the great review! We appreciate you being part of our SOJAX family!

April 09, 2023

Dealership Rating

Employee Rating

Sabino was great and answered every question. He was very knowledgeable and easy to deal with. He was very knowledgeable and easy to deal with. More

by wrwhite174

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sabino Martinez , AJ Miller

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Apr 10, 2023 -

Subaru of Jacksonville responded

We're so happy to hear you had a great experience with Sabino (we agree that he is great!). Thank you for being part of our SOJAX family!

April 08, 2023

Dealership Rating

Employee Rating

As for the service center, everyone was very helpful and courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will be back because of him. Thank You Mike! More

by d.capers

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 10, 2023 -

Subaru of Jacksonville responded

We're so happy you had such an awesome experience with Mike and the SOJAX team. Thanks for being part of our family!

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