Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 16

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

Contact Me
5.0
624 Reviews
5.0

624 Reviews

Write a Review

624 Reviews of Mike Needham

April 08, 2023

Dealership Rating
Employee Rating

Mike Needham and Sabino Martinez spent a great deal of time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. More

by drcj55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabino Martinez , AJ Miller, Phil Porter Jr.

Apr 10, 2023

Subaru of Jacksonville responded

We're so sorry you had any issues at all, but we are glad our team helped you take care of them! Thank you for the kind review and being part of our SOJAX family!

April 07, 2023

Dealership Rating
Employee Rating

Mike is great in service. Thanks for the tips on my windshield! Great customer service More

by Tmkramer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 10, 2023

Subaru of Jacksonville responded

We're so you had such a great experience with Mike! Thanks for being part of our SOJAX family and we look forward to seeing you again!

April 07, 2023

Dealership Rating
Employee Rating

I have only been twice-the first experience was fine my second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immed More

by MKV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Subaru of Jacksonville responded

MKV – this review concerns us and your experience is not how we do business. Please send us a message with the best contact information to get in touch with you so we can work this all out. Thank you for letting us know and we look forward to remedying this.

April 07, 2023

Dealership Rating
Employee Rating

The service people were so nice and helpful! They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. More

by corkieshelts30
Purchase Time
Recommend Dealer
Yes
Apr 10, 2023

Subaru of Jacksonville responded

We're so glad you had such a great experience with our team! Thank you for the kind words, great review, and for being part of our SOJAX family!

April 03, 2023

Dealership Rating
Employee Rating

Just had my 30K service done today. I had originally scheduled it for the next week but had some free time in my schedule today and was able to reschedule. Service Tech Mike worked me More

by plesiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Subaru of Jacksonville responded

We're so glad we were able to accommodate your schedule! Thank you for trusting us with your Subaru and being part of our SOJAX family!

April 02, 2023

Dealership Rating
Employee Rating

Always friendly, courteous, efficient. I am very happy with the service at Subaru of jax. Thank you More

by Jgoss55549
Recommend Dealer
Yes
Apr 03, 2023

Subaru of Jacksonville responded

We are so happy to read your review! Thank you for being part of our SOJAX family!

April 01, 2023

Dealership Rating
Employee Rating

The repair was completed in a reasonable amount of time and service department was extremely helpful. More

by robertlc1616
Recommend Dealer
Yes
Apr 03, 2023

Subaru of Jacksonville responded

We're so glad we were able to get you in and out and back on the road. Thanks for being part of the SOJAX family!

March 29, 2023

Dealership Rating
Employee Rating

They were able to get my car fixed even quicker than they said. They were also very accommodating when I wasn’t able to pick up my car before the service department closed. They left my keys and paperwork More

by Rosie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 29, 2023

Subaru of Jacksonville responded

Rosie, we were so happy to help you during your service department! We are here when you need us - all of our departments :) Thanks for being part of our SOJAX family!

March 28, 2023

Dealership Rating
Employee Rating

Long time customer. Mike Needham in service is why I keep coming back. Persistent until the problem is solved. More

by Moneypeny3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Subaru of Jacksonville responded

Thank you for being part of the SOJAX family. We are so happy to see you've been pleased with Mike!

March 27, 2023

Dealership Rating
Employee Rating

It’s an amazing dealership that takes personal ownership in all they do from sales to service. More

by claire102281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Subaru of Jacksonville responded

Thank you, Claire, for the great review and 5-stars! We appreciate you being part of our SOJAX family!

...
16
...

Dealership Inventory (490 Vehicles)

used 2012 BMW 528 car, priced at $9,780
2012 BMW 528
used
Mojave exterior
Automatic
Rear-wheel Drive
new 2026 Subaru Crosstrek car, priced at $34,653
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Forester Hybrid car, priced at $38,537
2026 Subaru Forester Hybrid
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2015 Toyota Highlander car, priced at $17,780
2015 Toyota Highlander
used
Attitude Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Subaru Crosstrek car, priced at $39,445
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2024 Toyota Corolla car, priced at $27,624
2024 Toyota Corolla
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive