Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 7

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
619 Reviews
5.0

619 Reviews

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619 Reviews of Mike Needham

February 16, 2024

Dealership Rating
Employee Rating

All went very good was out of there in about 45 minutes thanks for the great service More

by sburt319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Subaru of Jacksonville responded

Thank you for the great review and for being part of our SOJAX family! We look forward to seeing you again!

February 15, 2024

Dealership Rating
Employee Rating

The service center is top-notch. They work on your vehicle expertly and efficiently and communicate well with you throughout the entire process. More

by amandaroseparty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Feb 16, 2024

Subaru of Jacksonville responded

We are so happy you've enjoyed your experience with our service team. Thanks for being part of our SOJAX family!

February 13, 2024

Dealership Rating
Employee Rating

They have great customer service. We feel like family so we buy our cars here happily. More

by amgelve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson , Patrick Henry

Feb 13, 2024

Subaru of Jacksonville responded

You absolutely ARE family! Thank you so much for the great review. We look forward to seeing you again!

February 12, 2024

Dealership Rating
Employee Rating

Good variety of vehicles to test drive, very patient and not pushy. They did an excellent job with my purchase and staff have wonderful personalities. More

by washdeal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 12, 2024

Subaru of Jacksonville responded

We are so happy you enjoyed your experience with our team (we think they are pretty great, too!). We appreciate you being part of our SOJAX famiy and look forward to seeing you again!

February 07, 2024

Dealership Rating
Employee Rating

I recently needed a minor repair. Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased More

by Wise Guys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Subaru of Jacksonville responded

Wow - 7 cars?! Thank you so much for trusting us to help you with your (MANY) Subaru purchases and servicing them. We truly value you so much. Thank you for being such a big member of our SOJAX family!

January 19, 2024

Dealership Rating
Employee Rating

Just got a second car from Steven. Third from this dealership. He has been very helpful and pleasant to deal with on these last two cars. Everybody at this dealership rocks! More

by marasunflower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon, Ovidio Cirtina , Steve Barba

Jan 22, 2024

Subaru of Jacksonville responded

Wow, thank you so much for trusting us over and over and over again to help you with your vehicle needs. We are so happy to read the SOJAX team takes care of you and you're happy with us. Thank you for being part of our family!

January 14, 2024

Dealership Rating
Employee Rating

I took my car in for a service recall Friday expecting it to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(servicesh More

by Tim Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kane, Ray Powdrell, John Voight

Jan 15, 2024

Subaru of Jacksonville responded

We will always do what helps the customer! Thank you for trusting us with your Subaru and for being part of our SOJAX family. We look forward to seeing you again.

January 13, 2024

Dealership Rating
Employee Rating

Mike Needham in the service center went above and beyond to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. More

by carinamariev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Subaru of Jacksonville responded

Thanks for the great review and kind words about Mike! We love having you as part of our SOJAX family!

January 10, 2024

Dealership Rating
Employee Rating

Mike Needham made my regular service and installation of a new battery so simple and easy! More

by estrickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jan 11, 2024

Subaru of Jacksonville responded

We're happy your visit with us was an easy one! Thank you for trusting us with your Subaru and for being part of our SOJAX family. We look forward to seeing you again.

December 31, 2023

Dealership Rating
Employee Rating

Dave Bailey was very helpful in assisting and answering questions about I had about servicing my 2024 Subaru Outback. He was patient with me, teaching me about how all of the new technology works. Thank yo More

by vb36824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro , Dave Bailey, Phil Porter Jr.

Jan 01, 2024

Subaru of Jacksonville responded

We are so happy to read about your great experience with Dave! Congrats on your New Outback, we hope you're loving it. Thanks for being part of our SOJAX family!

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