Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 3

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
411 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

4.7

411 Reviews

Write a Review

411 Reviews of Mike Pahlas

March 10, 2026

Dealership Rating
Employee Rating

Jimmy was presented with an impromptu visit by an unhappy customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false pro More

by courtneymaratta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Columbia Ford Kia responded

Hello Courtney: Although we are disappointed to hear about your trying experience here at Columbia Ford Kia, we do appreciate your honest feedback. It is great to hear that Jimmy remained professional and helpful. We hope you give us another chance at your business. Eric Gates General Manager egates@columbiaford.com

March 09, 2026

Dealership Rating
Employee Rating

Work was scheduled one week in advance and completed in a very timely manner.with out delay. More

by JOEA3033
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Columbia Ford Kia responded

It’s great to know your service was scheduled smoothly and finished without delay. We’re pleased Mike and our team could keep your Ford on the road so efficiently. Thanks again for choosing us. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 07, 2026

Dealership Rating
Employee Rating

Only been there for 2 oil changes. It went fine. I need 10 more words More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Columbia Ford Kia responded

We’re pleased to have served your Ford twice for oil changes. It’s rewarding to hear everything went smoothly on both visits. We look forward to assisting with your vehicle’s future maintenance. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 06, 2026

Dealership Rating
Employee Rating

I cannot say enough good things about the quality and honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level. More

by Abadcabassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Fernando Cruz

Mar 06, 2026

Columbia Ford Kia responded

It’s fantastic to know you choose us for Ford Expedition service even with the hour drive. We’re proud that our honest approach and quality work make the trip worthwhile and look forward to welcoming you back. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 06, 2026

Dealership Rating
Employee Rating

Columbia Fird goes beyond and above to keep their customers happy and satisfied. Our family recommends Columbia Ford for your family More

by DARLENEOPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Columbia Ford Kia responded

It’s great to know our team goes the extra mile to keep your family happy with our service. Thank you for recommending us and trusting us with your Kia Sorento. We look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 02, 2026

Dealership Rating
Employee Rating

The associates with this dealership are very friendly, courteous and helpful. They ensure that your car buying or maintenance experience is superb. More

by weathernature
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Columbia Ford Kia responded

Thank you for recognizing our friendly and courteous team. We’re delighted they made your Kia Niro EV service experience superb and look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 01, 2026

Dealership Rating
Employee Rating

They never told me my car had been in an accident, and their service department awful. They didn’t fully service my car twice when I brought it in. More

by idaryan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 28, 2026

Dealership Rating
Employee Rating

Everything was great. Go back again next time send friends and have a nice day. welcome to Columbia. See you tomorrow. More

by DONNELL1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz, Adam Wanegar

Feb 28, 2026

Columbia Ford Kia responded

Thank you for sharing your experience. We’re glad your Ford F-250 service went smoothly and appreciate you recommending us to friends. We look forward to seeing you tomorrow! Mike Pahlas Service Manager mpahlas@columbiaford.com

February 20, 2026

Dealership Rating
Employee Rating

Outstanding service, friendly professional stafff. They do great work on my Ford Explorer ST. Highly recommend! More

by bmac87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience. We’re glad our friendly, professional staff delivered outstanding service on your Ford Explorer ST. Your recommendation means a lot and we look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 18, 2026

Dealership Rating
Employee Rating

So far everone at this organization has been excellent! ! We have had no issues so far. Very professional. More

by jmiannicelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Columbia Ford Kia responded

We’re pleased to hear our team delivered professional service on your Kia K5 and that everything has gone smoothly. Thank you for sharing your experience. We look forward to helping you again in the future. Mike Pahlas Service Manager mpahlas@columbiaford.com

Dealership Inventory (186 Vehicles)

new 2025 Ford Mustang car, priced at $58,880
2025 Ford Mustang
new
Wimbledon White exterior
Automatic
Rear-wheel Drive
used 2024 Ford Transit-350 car, priced at $39,956
2024 Ford Transit-350
used
Oxford White exterior
Automatic
Rear-wheel Drive
used 2025 Kia Telluride car, priced at $40,482
2025 Kia Telluride
used
Jungle Green exterior
Automatic
All-wheel Drive
used 2023 Ford F-350 car, priced at $47,888
2023 Ford F-350
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $67,939
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-150 car, priced at $46,514
2026 Ford Transit-150
new
Oxford White exterior
Automatic
Rear-wheel Drive