Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 4

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

4.7
418 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

4.7

418 Reviews

Write a Review

Dealership Experience

28 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

418 Reviews of Mike Pahlas

March 06, 2026

Dealership Rating
Employee Rating

I cannot say enough good things about the quality and honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level. More

by Abadcabassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Fernando Cruz

Report | Print
Mar 06, 2026

Columbia Ford Kia responded

It’s fantastic to know you choose us for Ford Expedition service even with the hour drive. We’re proud that our honest approach and quality work make the trip worthwhile and look forward to welcoming you back. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 06, 2026

Dealership Rating
Employee Rating

Columbia Fird goes beyond and above to keep their customers happy and satisfied. Our family recommends Columbia Ford for your family More

by DARLENEOPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz

Report | Print
Mar 06, 2026

Columbia Ford Kia responded

It’s great to know our team goes the extra mile to keep your family happy with our service. Thank you for recommending us and trusting us with your Kia Sorento. We look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 02, 2026

Dealership Rating
Employee Rating

The associates with this dealership are very friendly, courteous and helpful. They ensure that your car buying or maintenance experience is superb. More

by weathernature
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz

Report | Print
Mar 02, 2026

Columbia Ford Kia responded

Thank you for recognizing our friendly and courteous team. We’re delighted they made your Kia Niro EV service experience superb and look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 01, 2026

Dealership Rating
Employee Rating

They never told me my car had been in an accident, and their service department awful. They didn’t fully service my car twice when I brought it in. More

by idaryan27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Berube, Bobby Eskey, Joe Brochu, Fernando Cruz, Rush Wellington

Report | Print

February 28, 2026

Dealership Rating
Employee Rating

Everything was great. Go back again next time send friends and have a nice day. welcome to Columbia. See you tomorrow. More

by DONNELL1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz, Adam Wanegar

Report | Print
Feb 28, 2026

Columbia Ford Kia responded

Thank you for sharing your experience. We’re glad your Ford F-250 service went smoothly and appreciate you recommending us to friends. We look forward to seeing you tomorrow! Mike Pahlas Service Manager mpahlas@columbiaford.com

February 20, 2026

Dealership Rating
Employee Rating

Outstanding service, friendly professional stafff. They do great work on my Ford Explorer ST. Highly recommend! More

by bmac87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Sorel, Fernando Cruz

Report | Print
Feb 20, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience. We’re glad our friendly, professional staff delivered outstanding service on your Ford Explorer ST. Your recommendation means a lot and we look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 18, 2026

Dealership Rating
Employee Rating

So far everone at this organization has been excellent! ! We have had no issues so far. Very professional. More

by jmiannicelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz

Report | Print
Feb 18, 2026

Columbia Ford Kia responded

We’re pleased to hear our team delivered professional service on your Kia K5 and that everything has gone smoothly. Thank you for sharing your experience. We look forward to helping you again in the future. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 17, 2026

Dealership Rating
Employee Rating

This dealership is top notch from sales person (Rush) to the service department that I recently visited for my first oil change. Plus the interior of this building is amazing. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz, Rush Wellington

Report | Print
Feb 17, 2026

Columbia Ford Kia responded

It’s great to hear Rush and our service team provided excellent care during your Explorer’s oil change. We’re delighted you enjoyed the interior of our facility. We look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 13, 2026

Dealership Rating
Employee Rating

I am very grateful for the service and everything they did on my car in such a short time. More

by abiezel3116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz

Report | Print
Feb 13, 2026

Columbia Ford Kia responded

Thank you for the 5-star rating and for recognizing our team’s quick work on your Kia Soul. We’re glad we could get you back on the road so swiftly and look forward to assisting with any future service. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 07, 2026

Dealership Rating
Employee Rating

Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Denny Gates, Craig Gates, Joe Berube, Bobby Eskey, Eric Gates, Jimmie Bletsch, Ilya "Eli" Belyi, Fernando Cruz

Report | Print
Feb 07, 2026

Columbia Ford Kia responded

Thanks for the five-star rating! Jake and our service team are glad to hear your Sorento received friendly, efficient care and that the waiting area and coffee hit the mark.

1
...
3
4
5
...
42

Dealership Inventory (193 Vehicles)

new 2026 Ford F-350 car, priced at $66,632
2026 Ford F-350
new
Race Red exterior
Automatic
Four-wheel Drive
$66,632
View Details
new 2026 Ford Transit-350 car, priced at $88,748
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
$88,748
View Details
used 2017 Toyota Avalon car, priced at $21,984
2017 Toyota Avalon
used
Parisian Night Pearl exterior
Automatic
Front-wheel Drive
$21,984
View Details
new 2026 Ford F-350 car, priced at $89,883
2026 Ford F-350
new
Glacier Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$89,883
View Details
new 2026 Ford F-350 car, priced at $110,013
2026 Ford F-350
new
Marsh Gray exterior
Automatic
Four-wheel Drive
$110,013
View Details
new 2026 Ford Bronco Sport car, priced at $41,543
2026 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$41,543
View Details
View All Inventory