Mike Pavao | Page 3

Desiree is straight forward and aims to please. I just purchased a new Civic and am very happy with my new Honda and the purchase process. purchased a new Civic and am very happy with my new Honda and the purchase process. More

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Waleed Shah has been my main contact at Colonial since he began to work there. He has been honest and direct in handling several leases and any problems or issues that have come up. He is the most important began to work there. He has been honest and direct in handling several leases and any problems or issues that have come up. He is the most important reason that we will continue to be customers and to refer others. More

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I have been purchasing cars for over 40 years and my experience with colonial Honda, specifically with our salesperson Andrew, was the very best I’ve ever had. experience with colonial Honda, specifically with our salesperson Andrew, was the very best I’ve ever had. More

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Brady Hill always does a great job! With Brady Hill, Waleed Shah and the rest of the Colonial team, car buying couldnt be easier! Service department is top notch as well. I was introduced to the service Waleed Shah and the rest of the Colonial team, car buying couldnt be easier! Service department is top notch as well. I was introduced to the service manager Mike during my delivery. Super friendly guy and the service waiting area is clean and neat and I noticed someone disinfecting the area TWICE during the short time that I was there. Colonial customer for life!! More

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I wouldn’t even give this place 1 star!!! Awful place to buy or even service a car! I was returning my lease after 1 year because the vehicle was too small for my family and was put into a overpriced 2015 H buy or even service a car! I was returning my lease after 1 year because the vehicle was too small for my family and was put into a overpriced 2015 Honda Pilot that was garbage! I literally always loved Honda and I’m disgusted with this place. My Honda Pilot before I bought it was serviced 5 times at Honda with no explanation on Car-fax which that shows they didn’t want to document what was wrong with the car. I had my car serviced two times in the matter of 3 months and that was horrible. They credited my service account $500 for me to go back, I was hesitant to go back the second time but I said try again. My car was towed in because of an alternator and meanwhile were going to charge me $1400.00 to fix but I had a warranty which they failed to check if it was covered. It was covered and I have credit there but I will not return back. That car was nothing but problems and they knew it. Also a salesman was going to have someone appraise my car and try to get into a dependable car for $900 a month , ummm no!! When they appraised my car he had to make sure he talked about how filthy it was , yes I have 3 kids and asked before if it needed to be vacuumed and he said no , the salesman stated they couldn’t look past the filth!! Which it wasn’t that bad, a good vacuum it needed. Then he stated what happened to my front bumper , umm ok I bought it like that, the bumper stuck out on the end missing a clip. Very sad place!! Call back speak to Waleed about how disgusted I am and he states he can get me into Honda Pilot brand new for $550, makes no sense when that other salesman stated $900 a month. No offense to Waleed he’s by far the best at that place!! Well thanks Honda for making me hate Honda’s and I bought another vehicle , they gave me more money for my trade in than you guys did which is sad because that is your vehicles!! I love my Ford 2020 Explorer. More

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