Mike Riise | Page 3

Allen and the service team was great. Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru More

by LPC0827 Verified Customer Verified Customer

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I'll give 4 star to the dealership but 5 star for our sales asdociate Rick Riise. Rick help me and my during the dealing process with ease and care. However, it was already late at night when we took our sales asdociate Rick Riise. Rick help me and my during the dealing process with ease and care. However, it was already late at night when we took our new Forester. The next day, I noticed a slight long scratch on the rear end bumper. I think it may have cause it during detailing. As I said was late in the evening. Also, we didn't get an assistance on explaining the cars features. I had to schedule it a few days later. In addition, when I had may car scheduled for catalyic converter etching, I give 4 star to the technician. I didn't expect to be done on the same day I drop off the car. However, when I picked up the car. I noticed a gum stucked on my right glass window. More

by Francisco Verified Customer Verified Customer

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Between the sales rep finance and general manager - all 100 percent awesome. They kept the transaction moving along and truly listened to what I wanted. Very very grateful. 100 percent awesome. They kept the transaction moving along and truly listened to what I wanted. Very very grateful. More

by Sarah R Verified Customer Verified Customer

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Staff was friendly and professional. They were able to answer all questions and in a timely manner. Job well done. They were able to answer all questions and in a timely manner. Job well done. More

by 580 Verified Customer Verified Customer

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Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

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Ricky Riise and the management team made my buying experience natural. I just wished all my other car buying experiences went like this. I found a vehicle that fit my needs online. They reached out 10 experience natural. I just wished all my other car buying experiences went like this. I found a vehicle that fit my needs online. They reached out 10mins later. Sent me paperwork, ran the numbers, I showed up the next day, looked at the car, liked it even more, and was out of the dealer driving my new vehicle home within the an hour. Definitely recommend Albany Subaru, Ricky Riise, and Subaru to anyone in the market for a new vehicle. More

by sfernandez925 Verified Customer Verified Customer

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Quick, professional, proficient and friendly. Great service from a team of professionals delivering exceptional customer service. Great service from a team of professionals delivering exceptional customer service. More

by ericejohansson Verified Customer Verified Customer

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Our Sales Team was quick to respond to our issues & concerns about our purchase of a new CrossTrek concerns about our purchase of a new CrossTrek More

by tabasqo Verified Customer Verified Customer

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Friendly, helpful, and going above & beyond to provide excellent service . I definitely felt at ease during stressful times. excellent service . I definitely felt at ease during stressful times. More

by Emerson A Verified Customer Verified Customer

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OMG a pleasant car buying experience who knew. The customer service level is off the charts. Staff is attentive, friendly and knows their stuff!!!! I had contacted several other dealerships abo The customer service level is off the charts. Staff is attentive, friendly and knows their stuff!!!! I had contacted several other dealerships about cars and by far Albany Subaru is the BEST!!!!! More

by ASK Verified Customer Verified Customer

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