Mike Sartino

The service was incredible! They will pick you up and drop you off. But the best part is, they're willing to go over and above in every way. Bill was helpful and kind and rea They will pick you up and drop you off. But the best part is, they're willing to go over and above in every way. Bill was helpful and kind and really.Let us choose what was best for us with lots of knowledge and input from bill. More

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What an amazing buying experience at Lexus of Rockford! Our salesperson, Devin, guided us through the whole process start to finish. He was knowledgeable, courteous, and professional. The Sales Manager Our salesperson, Devin, guided us through the whole process start to finish. He was knowledgeable, courteous, and professional. The Sales Manager Mike was also attentive and offered to help in any way he could. Brandon in the F&I office sold us our first Lexus several years ago and it was really neat to work with him again during this buying process! He has always been a pleasure to work with. Everyone worked to earn our business and they made it fun! Thanks everyone at Lexus of Rockford! More

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Unbelievablely efficient without being pushy. So very helpful, thoughtful, and competent. A pleasure to work with this team! So very helpful, thoughtful, and competent. A pleasure to work with this team! More

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Our 2015 Lexus was totaled in an accident on 12/20/24and this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transacti this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transaction was orchestrated with professionalism and empathy. He took great care in handling our every concern and we are so happy. Giovanni answered every question I had pertaining to the operation of the vehicle including programming my phone, garage door opener and the navigation system. He was patient and thorough and I felt confident and comfortable when we finished. Oscar did an amazing job detailing the vehicle and made a 2021 vehicle look showroom ready! Everyone we met at this store was a gift, even Matt, who gave me the name of a dishwasher repairman! Talk about full service😄. God had his hand on this event from the very start and placed some wonderfully knowledgeable people in our midst, which proves blessings are waiting for us to receive. God bless those at Lexus of Rockford! Thank you, Denise and Diego Tarara More

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I was met with a warm smile by Sales agent Don, who was very patient and kind towards me to help me get the best deal towards my New Vehicle. very patient and kind towards me to help me get the best deal towards my New Vehicle. More

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Go was very knowledgeable and made the car buying process easy. The dealership was great from start to finish. Thank you! easy. The dealership was great from start to finish. Thank you! More

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THEY'RE AWESOME AND SUPER FANTASTIC, HELPFUL, DETERMINED, THEY'LL GET YOU IN A CAR! THEY'LL GET YOU IN A CAR! More

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Easy location and great staff. They were very friendly and engaging. Christian, Mile, and Ben were all very helpful and capable. Made what could have been an all day ordeal- into m They were very friendly and engaging. Christian, Mile, and Ben were all very helpful and capable. Made what could have been an all day ordeal- into maximum a couple hours. More

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Always a joy coming in to see everyone at Lexus. They are so easy to work with and always make sure we’re taken care of. They are so easy to work with and always make sure we’re taken care of. More

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Christian, Ben and team were great to work with! We will be back in the future. We will be back in the future. More

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