Mike Schwarz | Page 13

After visiting other dealerships, coming here was a completely different experience. Honesty, transparency, great customer service, respect, patience and willingness to work a deal according to the cus completely different experience. Honesty, transparency, great customer service, respect, patience and willingness to work a deal according to the customer's need and not the dealership's pocket (like most places do) are some of the values we felt with them. Dominic, Dan, and Michael provided us with so many positive memorable moments. Our car will always make us remember how we were treated (as humans) and for that we will always be very grateful. More

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The entire process from beginning to end was excellent. I flew across the country to purchase a BMW and drive it home. Everyone I dealt with at the dealership was friendly, helpful, and went the extra mile I flew across the country to purchase a BMW and drive it home. Everyone I dealt with at the dealership was friendly, helpful, and went the extra mile to make it a pleasant and simple buying experience. Ralph was terrific attending to every issue. I give Crystal Lake BMW five stars and encourage you to check them. out. More

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GREAT EXPERIENCE at BMW of Crystal Lake. I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set me up to build my dream 2023 BMW x5 45e. Furthermore, MIKE SCHWARZ in the finance department explained everything clearly and was very knowledgable. So glad I went to BMW of Crystal Lake and would highly recommend the team here for all your future BMW needs! More

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From the very beginning Ralph was awesome, got back to me quickly, and sent detailed videos of the car. It was even better than expected when I got there!! He promised I wouldn’t be disappointed and he was quickly, and sent detailed videos of the car. It was even better than expected when I got there!! He promised I wouldn’t be disappointed and he was correct!! Even after delivery we have been in contact. I would highly recommend this dealership! More

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Our company has leased BMW's from Anderson for over twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal twenty-five years and I can't imagine going anywhere else for a BMW. Michelle was totaling engaging and Mike could not have been any easier to deal with. They almost had to throw me out. More

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Friendly & efficient (as much as a dealer can be) with our time. Nice walk through on features for a first time BMW owner. our time. Nice walk through on features for a first time BMW owner. More

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Dom was the only salesperson who spent time with me and was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. was patient. Other dealerships didn't spend anytime or offer a test drive. Those dealerships were Mercedes, Audi, Lexus, and Porshe. More

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Ralph was very helpful and efficient during the entire process, especially understanding of our time constraints. Mike was easy to work with when it came time to close the deal. Would recommend. process, especially understanding of our time constraints. Mike was easy to work with when it came time to close the deal. Would recommend. More

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Couldn’t have asked for a smoother, easier, and better dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. dealer experience. Everybody was friendly, helpful, and I never felt pressured to do anything. More

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I purchased a BMW X5 and Ralph as always is a pleasure to work with. I appreciate the time Ralph took to go over multiple vehicles with me, to make sure I purchased exactly what I wanted. This is my second p work with. I appreciate the time Ralph took to go over multiple vehicles with me, to make sure I purchased exactly what I wanted. This is my second purchase from this BMW dealer and they have a customer for life. I truly appreciate the ease of my purchase process! Great group of people that work here!! More

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