Mike Schwarz | Page 17

The service and assistance from the salesman as well as the financial manager exceeded my expectations. Professional people with a high sense of customer service. the financial manager exceeded my expectations. Professional people with a high sense of customer service. More

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This was the best experience I have had at a BMW dealer. Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! More

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Dominic was great to work with! Super helpful and not pushy. He helped me find what I really wanted in a car! Super helpful and not pushy. He helped me find what I really wanted in a car! More

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This dealership is home. I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular de I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular deserves special recognition for her never ending dedication and attention to detail. Dan and Heather run a top notch dealership that combines the need of the customer with the responsibilities of a high end dealership. I will not go anywhere else for my automotive needs. Luis More

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Our car buying experience was first class from start to finish. Ralph made sure we were taken care of and it could not have gone smoother! finish. Ralph made sure we were taken care of and it could not have gone smoother! More

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I can't say enough about Ralph! Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene. Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene...etc!!! More

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Dom and Mike were great! They were very knowledgeable and friendly. It was worth the 1 Hour Drive. They were very knowledgeable and friendly. It was worth the 1 Hour Drive. More

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Ralph, James and Mike all worked together to get us the car and deal we were looking for. We appreciated all their help and would recommend them to anyone car and deal we were looking for. We appreciated all their help and would recommend them to anyone More

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We had a wonderful experience with crystal lake bmw! ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best ! This is at least the eighth time we have leased a bmw we always come back and never even go anywhere else we know their customer service is the best. We have known James for a long time and he has always taken good care of us. It was a pleasure to work with Ralph very knowledgeable and professional he really helped me decide which car would be right for me to drive!! Thank you for your kindness and patience James and Ralph. More

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If you’re buying an M car, don’t even consider another dealer! I worked with Ralph and he made the process painless and most important he made sure I got my car! He walked me through every stepand is just dealer! I worked with Ralph and he made the process painless and most important he made sure I got my car! He walked me through every stepand is just a great guy overall! I could not recommend enough Ralph and Mike from the finance department. If you’re going to spend the money buying one of these cars you want to be working with professionals and these guys are some of the best. Thanks again Ralph and Mike! More

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