Mike Schwarz | Page 18

James & the entire team were phenomenal! Excellent communication & great atmosphere. We couldn’t be happier with our purchase & will reach out to them first in future buying experiences. communication & great atmosphere. We couldn’t be happier with our purchase & will reach out to them first in future buying experiences. More

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Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! what she does and only is looking to help you find the perfect vehicle for you! More

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Great to work worth they made buying enjoyable !! Worked with us on every aspect of ordering my dream car. Highly recommend with us on every aspect of ordering my dream car. Highly recommend More

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It was a pleasure and positive experience buying our new car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our hig car from Anderson BMW in Crystal Lake. All staff and especially our Sales rep Dom were helpful and professional. The whole process exceeded our high expectations. Definitely worth the extra drive. More

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Great service and they made the process easy! Ralph was great to work with and communicated throughout the entire process. great to work with and communicated throughout the entire process. More

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One of the easiest experiences purchasing a car. Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email Everyone's time is valuable and let's face it, it takes a little time to purchase a car. I started the process via an online inquiry. I prefer email & text when possible. Ralph promptly reached out. We conducted most communication via text and emails and perhaps three very quick calls. Ralph was knowledgeable, professional, courtesy, & polite! More

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I'd been looking for a 2019 Z4 for a couple of months. I live in Scottsdale, AZ and found one that was the right color and had the right options at BMW of Crystal Lake. Of course, that meant I had to buy th live in Scottsdale, AZ and found one that was the right color and had the right options at BMW of Crystal Lake. Of course, that meant I had to buy the car sight unseen--sort of. Ralph was my salesman and a self-described "car guy." That was true! His attention to detail, knowledge of the car and holding my hand through delivery to Scottsdale was much appreciated. And, he arranged for my cousin in Chicago to test drive the car so I had a greater comfort level in the purchase. Ralph was communicative and always was a straight shooter. I felt well taken care of. More

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I arrived and was greeted right away. Ralph was friendly and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortabl and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortable with everything. We drove 350 miles to come pick it up and he had two bottles of water waiting for us. We drove our BMW home and so far it is exactly as advertised. More

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Just wanted to give a huge personal thank you to Cody Just wanted to give a huge personal thank you to Cody for helping me out with my purchase of my new car. He is very knowledgable and professional. T Just wanted to give a huge personal thank you to Cody for helping me out with my purchase of my new car. He is very knowledgable and professional. The whole process was easy and absolutely OUTSTANDING. More

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Leased my second BMW through Ralph, and the experience was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next one! More

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