Mike Schwarz | Page 16

Crystal Lake BMW is the best dealership I’ve ever visited. Incredibly friendly and knowledgeable from the moment I got there, until I drove off the lot with a beautiful new X5. No pressure sales staf visited. Incredibly friendly and knowledgeable from the moment I got there, until I drove off the lot with a beautiful new X5. No pressure sales staff was a breath of fresh air! More

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I appreciated that it was straightforward and easy. In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the de In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the deal was closed. Dom also offered do drive out to pick up paperwork from us if necessary. More

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The service and assistance from the salesman as well as the financial manager exceeded my expectations. Professional people with a high sense of customer service. the financial manager exceeded my expectations. Professional people with a high sense of customer service. More

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This was the best experience I have had at a BMW dealer. Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! More

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Dominic was great to work with! Super helpful and not pushy. He helped me find what I really wanted in a car! Super helpful and not pushy. He helped me find what I really wanted in a car! More

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This dealership is home. I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular de I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular deserves special recognition for her never ending dedication and attention to detail. Dan and Heather run a top notch dealership that combines the need of the customer with the responsibilities of a high end dealership. I will not go anywhere else for my automotive needs. Luis More

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Our car buying experience was first class from start to finish. Ralph made sure we were taken care of and it could not have gone smoother! finish. Ralph made sure we were taken care of and it could not have gone smoother! More

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I can't say enough about Ralph! Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene. Everything from start to finish has been wonderful! Everyone that I had to deal with was great...Mike, girls working...all the guys behind the scene...etc!!! More

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Dom and Mike were great! They were very knowledgeable and friendly. It was worth the 1 Hour Drive. They were very knowledgeable and friendly. It was worth the 1 Hour Drive. More

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Ralph, James and Mike all worked together to get us the car and deal we were looking for. We appreciated all their help and would recommend them to anyone car and deal we were looking for. We appreciated all their help and would recommend them to anyone More

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