Mike Toomey | Page 3

We were very happy with Carlos and Mike, they really helped us and most all listened to what we wanted. helped us and most all listened to what we wanted. More

Report | Print

I’ve leased 2 vehicles and now purchased a new Corolla Cross Carlos Alvarez was my salesman for all 3 transactions. I was his first sane in 2008 Very pleasant and helpful person. Also Joey handled the Cross Carlos Alvarez was my salesman for all 3 transactions. I was his first sane in 2008 Very pleasant and helpful person. Also Joey handled the financing. Also very pleasant and helpful. More

Report | Print

I appreciated this dealership's personal touch. There were a few things that were out of their control when I picked up my car today, but they were empathetic. Max Bahery, the manager, even made a There were a few things that were out of their control when I picked up my car today, but they were empathetic. Max Bahery, the manager, even made a point to come out to me before I drove off just to give final greetings. Literally my experience from the very beginning with Mike Toomey with internet sales and then with Bart Rodman made me glad I decided to purchase my new car from them. I was working with Ira Toyota previously and decided to stop because of the lack of customer service and overall care. More

Report | Print

Ed and Bob sold me a Toyota GR86, process was streamlined and easy, and I got a pretty good deal on what is a considerably rare car in today's market. and easy, and I got a pretty good deal on what is a considerably rare car in today's market. More

Report | Print

Gerry Gotham was awesome, I was back and forth on cars and he was very patient with me. I am very satisfied with my rav4. It was an awesome experience working with Gerry. I would ask for him next time I’m and he was very patient with me. I am very satisfied with my rav4. It was an awesome experience working with Gerry. I would ask for him next time I’m in need of a vehicle. Thank you More

Report | Print

Recently bought a car here. Amazing service and assistance! All of my questions were answered to the fullest. Everyone had so much patience with helping me find a car within my Amazing service and assistance! All of my questions were answered to the fullest. Everyone had so much patience with helping me find a car within my budget. Found the perfect car for me! More

Report | Print

Excellent overall experience. Friendliest staff. Made me feel comfortable from the beginning. Joe Lawlor was incredibly helpful throughout with a process that can be stressful. He Friendliest staff. Made me feel comfortable from the beginning. Joe Lawlor was incredibly helpful throughout with a process that can be stressful. He had great information and made me feel at ease. More

Report | Print

Sam was phenomenal to work with and so helpful! He made buying my car a wonderful experience He made buying my car a wonderful experience More

Report | Print

Joe L. Was amazing as always. He’s friendly & knowledgeable . He makes car shopping painless . knowledgeable . He makes car shopping painless . More

Report | Print

My name is Erick James I have bought several vehicles from Toyota Dealership in Braintree I have been taking my vehicles there for service for years. A few weeks ago I came in around 720a to rotate tir from Toyota Dealership in Braintree I have been taking my vehicles there for service for years. A few weeks ago I came in around 720a to rotate tires change oil and diagnose why my AC was not working properly. I receive a text giving me a means of communication to check on my vehicle from the Service Department. Around 12 I texted to find out the progress no response. Around 1p I began calling first I was told only my advisor could give me information and she would call me back. Well around 230p this did not happen so I called again and I get another rude young man who cut me off and placed me on hold. Shortly after my adviser called and when I began stating my displeasure of her not responding to text or phone she said I am not gonna argue with you.your truck is ready she then hung the phone up on me before I was done stating my peace. I then proceeded to make my way to the dealership and spoke to a manager who did listen however he appeared disconnected. He responded with we ordered a part for your vehicle if you give us another chance we will make it right. A few days passed they called and said the part was delivered around 7/14 I brought my vehicle back to get the run around again. Now it was Friday 7/16 my new adviser is telling me the part did not come in. It should be in Monday or Tuesday come down I will get you a loaner. She puts me in a Toyota Camry after I expressed my 6’1” 245 body was not going from a Highlander to a Toyota Prias. No call on Monday I called Tuesday to learn my adviser is on a days off and no one had an update. Finally today Thursday 7/22 I received a call my vehicle is ready. I come down they bring my vehicle around and not only does the AC not work correctly it now does not come on at all in the rear of my vehicle. Now I go back in and express the problem to the same manager who does not look up or move from his seat to visualize my issue he just says drop your key off your adviser will handle it. I said xxxx no I refuse to repeat the poor service again. This vehicle is heading to Georgia on 7/30 and I have waisted time attempting to get it in order here!!! I later spoke to the adviser who put another manager on and he wants to speak with the Forman and make it right!! What would motivate me to chance giving this so called dealership another chance to possibly ruin my trip with the vehicle I trust they fixed!!!! Is Toyota’s Dealership in Braintree real or they just carry the name! I could get better service from a non dealership organization!!!! Totally pissed the xxxx Off!!! More

Report | Print