Mike Urbania | Page 36

Great service Service was fantastic People were awesome Results perfect I am pleased with the results and will always use Klaben Ford for service and look forwa Service was fantastic People were awesome Results perfect I am pleased with the results and will always use Klaben Ford for service and look forward to buying my next car there too More

by Bedeet Verified Customer Verified Customer

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Excellent as always I have always been treated like family here and by Mike and he has always been more than willing to work with me to find what works for both of us. I I have always been treated like family here and by Mike and he has always been more than willing to work with me to find what works for both of us. I would never imagine going anywhere else! More

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Love Klaben and Mike Urbania Mike really goes out of his way for you. He takes care of his long time customers and he is so personable and friendly during the whole process while Mike really goes out of his way for you. He takes care of his long time customers and he is so personable and friendly during the whole process while trying to work with you to best meet your needs as budget! We will continue to come back to klaben and to see Mike for all of our car needs! More

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These people have it going on! I had an issue with my new truck and stopped by in the morning the service manager said he would order the part and it would be there next day I told I had an issue with my new truck and stopped by in the morning the service manager said he would order the part and it would be there next day I told him I worked day shift and that I worked out of town and it could take me 30 min or longer to back there for an appointment. He gave me his card and told me to call him the next day to see if my part was there and to set a time. When I called he knew who I was and the part was there basically him waiting on my call to set the appointment. He just said come in and we will do it when you get here. When i arrived i was taken care of and he even let me get the oil changed too so i wouldnt have to come back...Very happy with Crown Ford. More

by MRAMIKE918 Verified Customer Verified Customer

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Mike was amazing! Mike was so kind, not pushy at all, and knew exactly what we needed-he helped us get out of a lease we thought was going to be a problem, and I absolu Mike was so kind, not pushy at all, and knew exactly what we needed-he helped us get out of a lease we thought was going to be a problem, and I absolutely am in love with my new Escape! Exceeded my expectations by far, especially compared to my last experience at a dealership! More

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There's nobody better! There's no better dealership around! always looking out for you and your families best interest and taking great care of their customers! Thank you!! There's no better dealership around! always looking out for you and your families best interest and taking great care of their customers! Thank you!! More

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The works LThe whole service experience at Kalben Ford for The works,was outstanding .l’m on oxygen and only have about 90 minutes on my portable unit.All of th LThe whole service experience at Kalben Ford for The works,was outstanding .l’m on oxygen and only have about 90 minutes on my portable unit.All of the employees that I had contact with were friendly and went out of their way to make sure I was taking care of within that time frame Thanks More

by DavidBerry73 Verified Customer Verified Customer

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Very quick and efficient, no problems Been going to klaben for over 25 years... best dealership in the area.would recommend to anyone....always top notch friendly quick service. ... love Been going to klaben for over 25 years... best dealership in the area.would recommend to anyone....always top notch friendly quick service. ... love them... More

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Great experience I have always dreaded negotiating a car deal . Mike Urbania change that for me His straightforward and direct manner was refreshing. There was no ti I have always dreaded negotiating a car deal . Mike Urbania change that for me His straightforward and direct manner was refreshing. There was no time wasted and what I believe a fair and honest deal made quickly . Hats off to Mike and Klaben Ford. More

by Thenry647 Verified Customer Verified Customer

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Professional, on time, thorough. Not much more to say... Professional experience every time I come in. Make you feel right at home! They make sure all is done before I leave, and let Not much more to say... Professional experience every time I come in. Make you feel right at home! They make sure all is done before I leave, and let me know what service I will need in the near future. More

by Ford ManF150 Robert C Verified Customer Verified Customer

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