We absolutely Love our sales guy Mike Urbania!!! He always makes our transition as smooth as possible an fast!!! Love our new escape tons! Thanks again. :)
"EASY CAR BUYING"
Very nice to work with, will be a repeat customer!! Very helpful & was in & out quickly. Came from PA & easy buying experience, & will recommend to friends & family.
I recently traded in a 15 year Taurus in that was still running like a champ for a Tuxedo Black Focus 5 door hatchback for my college son! The car was a local trade bought new and serviced at Klaben Ford of Warren which was equipped very nicely! It is so easy to deal with the Sales staff at Klaben Ford, no gimmicks, no bait and switch tactics, always a fair deal along with the best service department you will ever deal with!
"my salesmen was the best"
made selling and leasing easy. and no pressure! let me make my mind up with plenty of time and made the paper work side of the process easy.
"Best dealership around "
- Long distance truck
I live out of town and found a truck that met everything I wanted. I contacted the dealership and explained my situation and they were very willing to help. Mike was able to answer all my questions and made the whole process very easy and personal. When I drove up to the dealership, everything was ready for me and the easy process continued. Mike and this dealership did an excellent job and I love the truck! Definitely worth a 500 mile drive. Thanks guys!
Bo Urban and John Repula words cannot describe how caring and helpful they were. I would recommend dealing with them anytime and wouldn’t hesitate to send my family or friends to them. Thank you so much Bo and John.
Salesman Andrew Pozna was the tops made us feel like we were at. Home
, He took time to explain the hole contract , thank to the hole staff
"Outshines the competition."
Nothing but great things to say. In one short Saturday afternoon, they got me out of my rental and into the car I've been looking at for the past year. They not only gave me a list of options to best fit my budget, they also found any and all specials and discounts, including a nice chunk of change for just being a certified first responder. When compared to my past experiences with dealerships around the area, these guys are head and shoulders above the rest. I'll most definitely be coming back.
"Amazing truck buying experience!!"
I recently bought my new truck from Mike Urbania at Klaben Ford Lincoln of Warren and I probably do not have enough space to thoroughly describe the perfection of my car buying experience. I was very specific in what I was looking for and Mike did not waste my time by sending me any vehicles that did not meet my qualifications. He followed up to plan a time when I could meet with him in person and look over the selected vehicles. He worked around my rough work schedule and allowed me to come check out the truck late during the work week. After discussing what I could reasonably afford, Mike gave me space and time to make my decision. When I went in to purchase my new truck Mike accommodated my step dad as well as my little traveling partner (Winny the dog) to make sure our buying experience was great from the time we walked in the door until the time we drove off the lot. Mike also took the time to go over every detail of the truck so I knew that when I left the lot I would be fully prepared. From start to finish, Mike and Klaben Ford was a great choice for my car buying.
Mike made trading out my lease seamless. He had everything ready when we walked in the door. Great place with amazing employees! Mike has never let us down!!