Mike Van Erem
Mike Van Erem at Royal Buick GMC of Tucson
Refer Me

Mike Van Erem | Page 3

Service Advisor

Royal Buick GMC of Tucson

815 West Auto Mall Dr
Tucson, AZ 85705

Contact Me
4.7
46 Reviews
4.7

46 Reviews

Write a Review

46 Reviews of Mike Van Erem

May 05, 2020

Dealership Rating
Employee Rating

Excellent Service, Support Staff also goes above and beyond! Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortabl More

by RLBEGONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan at the desk.

May 06, 2020

Royal Buick GMC of Tucson responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 20, 2020

Dealership Rating
Employee Rating

Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

by Lemoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmad El Farmaoui , Quentin Almgren, Susan tobin the cashier is the last person you see and she is beyond great

Apr 21, 2020

Royal Buick GMC of Tucson responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 17, 2020

Dealership Rating
Employee Rating

Best there is The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new o More

by bgoodall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan at check out and payment

Apr 20, 2020

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 09, 2020

Dealership Rating
Employee Rating

A great place The GMC of Tucson is a great place to buy and have your vehicle service there people are friendly and nice. The service team takes very good care of y More

by Sammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Susan, Gail

Apr 16, 2020

Royal Buick GMC of Tucson responded

Thank you for the five-star rating, Sammy! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 10, 2020

Dealership Rating
Employee Rating

Susan & Mike What a great Team Ryal has in Service. Susan - You are such an asset to Royal GMC, you are kind, friendly and helpful. Mike - Thank you for ta More

by Terrim6886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan

Mar 10, 2020

Royal Buick GMC of Tucson responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 28, 2020

Dealership Rating
Employee Rating

They're almost like family! They treat you with respect and provide individual service. Cashier Susan, cares about her customers and helps each one with the checking out process. Service advisor Mike Van E More

by leshoffner
Recommend Dealer
Yes

Other Employees Tagged: Susan, cashier

Mar 03, 2020

Royal Buick GMC of Tucson responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 24, 2020

Dealership Rating
Employee Rating

Good, Gooder,and da best. Those fine words from above come from da UP of Michigan written by a true Yooper. Folks Royal Buick,GMC is the place to go for a good deal or just to More

by Da yooper.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: What about Susan does a great job makes it simple and understandable.??????????

Feb 25, 2020

Royal Buick GMC of Tucson responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Feb 25, 2020

Da yooper. responded

Susan is to get ⭐️⭐️⭐️⭐️⭐️ For the good job she does.. not a bunch of ???

February 18, 2020

Dealership Rating
Employee Rating

I walked into the dealership with a pretty specific wish list, but without a specific vehicle in mind. Ryan was able to deliver everything on the list and then some. He made the entire vehicle buying proce More

by F_immie
Recommend Dealer
Yes

Other Employees Tagged: Scott Chambers , Ryan Lapotosky

Feb 19, 2020

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 06, 2020

Dealership Rating
Employee Rating

Fantastic Service We have been taking our vehicles to Royal Buick service department since 2013. We are so appreciative of the knowledgeable, courteous and professio More

by dinkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hoffman, Susan Tobin-Hunter, Rocky Davis

Feb 10, 2020

Royal Buick GMC of Tucson responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 03, 2020

Dealership Rating
Employee Rating

A customer since 2003 Purchasing new or used cars since 2003 and have always been happy with the sales and the service team. Setting appointments for service is easy and w More

by kcsw10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Hoffman, David Rupp, Susan who takes my money with a smile - 5 stars

Feb 04, 2020

Royal Buick GMC of Tucson responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Royal Buick GMC Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Dealership Inventory (396 Vehicles)

new 2023 Buick Envision car, priced at $39,030
2023 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac XT5 car, priced at $68,590
2024 Cadillac XT5
new
Opulent Blue Metallic exterior
Automatic
All-wheel Drive
used 2017 Mercedes-Benz GLE 350 car, priced at $23,990
2017 Mercedes-Benz GLE 350
used
Iridium Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Cadillac XT5 car, priced at $34,490
2021 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2020 Cadillac XT5 car, priced at $29,990
2020 Cadillac XT5
used
Satin Steel Metallic exterior
Automatic
Front-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $79,196
2024 GMC Sierra 1500
new
Metallic exterior
Automatic
Four-wheel Drive