Milani Hedquist

Friendly service and genuinely interested in helping keep my truck well maintained. I dropped a star for the price. The services seem much higher than elsewhere. my truck well maintained. I dropped a star for the price. The services seem much higher than elsewhere. More

by AATBALL Verified Customer Verified Customer

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I had a 40,000 mile service performed. Wasn't notified when car was ready and no wash job. Wasn't notified when car was ready and no wash job. More

by nddndugan2 Verified Customer Verified Customer

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We have brought in our RAV4 multiple times because of faulty heated/cooled seats. Each time all anyone does is hook it up to a machine to tell us the heat output from the heaters, but nobody actually sit faulty heated/cooled seats. Each time all anyone does is hook it up to a machine to tell us the heat output from the heaters, but nobody actually sits in the seats and sees/feels how the heat is distributed in the seats. If you can’t feel the heat in the seats, or if you can only feel heat on one side of the seat, what’s the point? The rear heated seats in the back get hot, but not the front seats. We got a rental rav4 while our car was in the shop and the heated seats are 10x better than our hybrid rav4. I just thought Toyotas heated seats were crappy, until we got our rental. Now I’m convinced there is a defect or someone installed it incorrectly. The only thing the Toyota checks for the warranty is the heat output by connecting to a reader. Again, if it’s not felt, or if the heat is distributed unevenly, what’s the point of having it?! This is a serious problem, because this was a major factor in purchasing this vehicle. Very upset. More

by arcalhoun11 Verified Customer Verified Customer

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Just waiting on my quote for a new bracket for my exhaust. Service was decent but I’ve been in ever Saturday for the past 3 weeks and still haven’t got the problem fixed exhaust. Service was decent but I’ve been in ever Saturday for the past 3 weeks and still haven’t got the problem fixed More

by cbsj2012 Verified Customer Verified Customer

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Service was great! They worked hard and finished my vehicle faster then expected! Will definitely go back if anything is needed! They worked hard and finished my vehicle faster then expected! Will definitely go back if anything is needed! More

by jadejgray Verified Customer Verified Customer

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They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

by jennifers_day Verified Customer Verified Customer

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Even with an appointment, I had to wait 45 minutes for them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointment them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointments. I think they were trying to make some additional money, ads the service was under warranty. More

by telemon33 Verified Customer Verified Customer

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Lani was so professional. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. More

by ljjrichardson5 Verified Customer Verified Customer

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Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

by jhasting Verified Customer Verified Customer

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Great job on the oil change. Done in good time. Kept me well informed of progress. Done in good time. Kept me well informed of progress. More

by rasbandp Verified Customer Verified Customer

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