Milton Taylor | Page 15

I spent over 5 hours working with Mei Kei and never once felt frustrated. She and her amazing team worked with me to help find the financing that worked best for me. felt frustrated. She and her amazing team worked with me to help find the financing that worked best for me. More

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Professional and positive experience We bought a 2020 Subaru Ascent from Heritage. This is our first new car purchase, and we did this in the middle of COVID. Mei Kei Hong is a really gre We bought a 2020 Subaru Ascent from Heritage. This is our first new car purchase, and we did this in the middle of COVID. Mei Kei Hong is a really great person to interact with! There was not one question about the vehicle that she could not answer, and she was definitely fun, low pressure, and always helpful. We love the Ascent and highly recommend both the vehicle and Mei Kei! Vincent Thompson also helped us out with our initial test drive while Mei Kei was working with another customer. Vinnie was great as well, taking his time to really show us all the options on the vehicle and explaining in depth. He was also a pleasure to work with! More

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Alex Laderer - Positive buying experience On a Saturday, night at close to 9PM, I found the car I wanted on Heritage Subaru's website. Despite the late hour, I emailed Alex Laderer. Alex and I On a Saturday, night at close to 9PM, I found the car I wanted on Heritage Subaru's website. Despite the late hour, I emailed Alex Laderer. Alex and I went back and forth a few times on email, until we reached an agreement for the "out the door" price. When I went to the dealership to purchase the car the following Monday, I indeed got the "out the door" price we agreed upon - and there was no pressure to add anything else to the purchase. Alex was easy to deal with and made the entire buying experience as easy as it could. More

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Positive experience I went to test drive a used car and everyone there was extremely helpful. It was a pleasure to work with all of them to purchase a great car. I'would I went to test drive a used car and everyone there was extremely helpful. It was a pleasure to work with all of them to purchase a great car. I'would recommend them to anyone wanting to buy a car. More

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Great experience buying my 3rd Subaru for.Mia Kia and the fantastic staff there - I’m not a fan of buying cars but must say in all my years this is the place I’ll come back too as well as Mia Kia... fantastic staff there - I’m not a fan of buying cars but must say in all my years this is the place I’ll come back too as well as Mia Kia... More

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Exceptional customer service . The dealer that was helping me had a great personality answered all my many questions and greeted me with a smile everytime we met .this will be one of my most memorable helping me had a great personality answered all my many questions and greeted me with a smile everytime we met .this will be one of my most memorable purchases. Thank you Vincent Thompson for your help finding a great vehicle for me and my family. More

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I cannot say enough positive words about Heritage and their staff. I had a problem with my car and they all went above and beyond to handle the problem to make sure I was 100% satisfied. They are a phen their staff. I had a problem with my car and they all went above and beyond to handle the problem to make sure I was 100% satisfied. They are a phenomenal team dealership!! More

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Mei Kei Hong is amazing!! My husband and I were interested in trading in our Impreza and purchasing a Crosstrek.  From the beginning, Mei Kei Hong was responsive and helpful.  My husband and I were interested in trading in our Impreza and purchasing a Crosstrek.  From the beginning, Mei Kei Hong was responsive and helpful.  Her customer skills are amazing!! We scheduled an appointment with her and believe me when I say, Mei Kei MAKES you want to buy a car.  She is extremely knowledgeable, understanding, and honest.  I strongly recommend working with Mei Kei at Heritage Subaru-Volkswagen in Owings Mills, MD.   More

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Alex provided great customer service. He was very helpful and went the extra mile to make sure I was happy with my new purchase. Thank you, Alex and went the extra mile to make sure I was happy with my new purchase. Thank you, Alex More

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Refreshing, Pleasant experience Mei Kei and Heritage made purchasing a new car fast and easy. I usually only buy used, but the price they came up with was so good, i thought I'd sp Mei Kei and Heritage made purchasing a new car fast and easy. I usually only buy used, but the price they came up with was so good, i thought I'd splurge. The dealership was fantastic in all respects, and the salesperson, Mei Kei, could not have been more personal, professional, and helpful. I would highly recommend this dealership and this sales person, Mei Kei More

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