Mindy Hill
Mindy Hill at Toyota Direct

Mindy Hill | Page 2

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
149 Reviews
4.4

149 Reviews

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149 Reviews of Mindy Hill

March 16, 2026

Dealership Rating
Employee Rating

Great job! They allowed me to come in before my appointment time and they finished the job quickly. Very happy with the visit! More

by JCoombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Friendly and very low pressure on additional recommended services. Nice waiting area. Sealed transmission fluid changed...no issues. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Professional, personable, efficient, trustworthy, prompt, transparent, reasonably priced. I would recommend this dealership to my family and friends. More

by ckamnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the positive feedback.

March 09, 2026

Dealership Rating
Employee Rating

I called because I could have been late and the person informed me at that moment of the 15 minutes policy, I arrived and nobody care how late they were. The person who received my vehicle was very negati More

by pierrettemorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2026

Toyota Direct responded

Pierre I am sorry to hear about your experience I will discuss it with your advisor and see what else can be done.

March 06, 2026

Dealership Rating
Employee Rating

They will scam you and do services that doesn’t needs to be done. They will make it seem like it’s important to do it right away when you don’t need to More

by abubakar.614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 19, 2026

Dealership Rating
Employee Rating

always perform great works, explain well and keep me updated on progress. will return for additional service as needed. More

by blackt8811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2026

Dealership Rating
Employee Rating

Was misquoted a very high price for a feature my car didn’t have. Even after correcting that mistake, cost of the repair was twice what I had expected. More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 16, 2026

Dealership Rating
Employee Rating

Ok, needs more work space for professionals. Don’t fix my issue, noise still there More

by Jpmccabe70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2026

Dealership Rating
Employee Rating

Always a great experience! Very friendly, helpful staff! Will continue to return for future service! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Always have good service in a timely manner. Mindy was very good with explaining everything to me and the delivery of my vehicle. More

by gmaiberger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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