Mindy Hill | Page 3

I called because I could have been late and the person informed me at that moment of the 15 minutes policy, I arrived and nobody care how late they were. The person who received my vehicle was very negati informed me at that moment of the 15 minutes policy, I arrived and nobody care how late they were. The person who received my vehicle was very negative making statements “your results maybe ready at 4pm”, “the car may need to stay until Monday”, “your warranty does not cover that (without even looking at it). I dropped my car at 8:35am and I didn’t get any information until past 1pm. I paid $200 for a job that has no description and her words if the light come back up, the part needs to be replaced. More

by pierrettemorales Verified Customer Verified Customer

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They will scam you and do services that doesn’t needs to be done. They will make it seem like it’s important to do it right away when you don’t need to be done. They will make it seem like it’s important to do it right away when you don’t need to More

by abubakar.614 Verified Customer Verified Customer

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always perform great works, explain well and keep me updated on progress. will return for additional service as needed. updated on progress. will return for additional service as needed. More

by blackt8811 Verified Customer Verified Customer

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Was misquoted a very high price for a feature my car didn’t have. Even after correcting that mistake, cost of the repair was twice what I had expected. didn’t have. Even after correcting that mistake, cost of the repair was twice what I had expected. More

by mk Verified Customer Verified Customer

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Ok, needs more work space for professionals. Don’t fix my issue, noise still there Don’t fix my issue, noise still there More

by Jpmccabe70 Verified Customer Verified Customer

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Always a great experience! Very friendly, helpful staff! Will continue to return for future service! Very friendly, helpful staff! Will continue to return for future service! More

by Michael Verified Customer Verified Customer

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Always have good service in a timely manner. Mindy was very good with explaining everything to me and the delivery of my vehicle. Mindy was very good with explaining everything to me and the delivery of my vehicle. More

by gmaiberger0 Verified Customer Verified Customer

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Love it always take good care of mu vehicles Cliff is a great advisor and very personable great advisor and very personable More

by sparkysparks45 Verified Customer Verified Customer

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It was good service , not so long time, good customer service I was satisfied Thank you service I was satisfied Thank you More

by jeanmcesar24 Verified Customer Verified Customer

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Toyota Direct always provides fast and efficent service. The shop is clean and the waiting area well stocked with drinks and snacks. The shop is clean and the waiting area well stocked with drinks and snacks. More

by marshallkaren29 Verified Customer Verified Customer

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