Dealership Experience
14 yrs, 8 mos
Industry Experience
14 yrs, 8 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
Write a Review385 Reviews of Mitch Poole
August 23, 2023
No loaner car after securing my online booking, they should have said not available. Then after the first day it’s $55 per day if I was in I get one. Most dealerships don’t charge for loaners. They di should have said not available. Then after the first day it’s $55 per day if I was in I get one. Most dealerships don’t charge for loaners. They did fix my problem very fast even being short on staff and did a great job. More
August 20, 2023
As always: excellent service. Great to see familiar friendly faces. Enjoy visiting with service and sales people. Great to see familiar friendly faces. Enjoy visiting with service and sales people. More
Other Employees Tagged: Billy Wright, Kenny Snelgrove
August 19, 2023
Service dept always does a great job on my vehicles. I trust Mitch Poole as service advisor and I'm confident that he will not recommend anything that is not necessary. I trust Mitch Poole as service advisor and I'm confident that he will not recommend anything that is not necessary. More
August 17, 2023
Very helpful. Went above and beyond to help me with my lost key. Very fast return and all around a joy to deal with. I well be being my next ram there. Went above and beyond to help me with my lost key. Very fast return and all around a joy to deal with. I well be being my next ram there. More
Other Employees Tagged: Billy Wright , Bill Wright mitch Poole on point great men
August 16, 2023
Poorly experience. The company Get over on people when buying a car for the first time. The company Get over on people when buying a car for the first time. More
Other Employees Tagged: Brandon Wright, Jeremy Parrish, Billy Wright, Justin Adkins, James Collins, Jamie Boney, RJ Hall , Zaleigh Brooks
August 08, 2023
Brought my 2010 Dodge Grand Caravan in on a recall, and was greeted by Mitch and Billy. No wait, everything went smoothly. Kudos to Billy for answering my questions about how best to care for my van was greeted by Mitch and Billy. No wait, everything went smoothly. Kudos to Billy for answering my questions about how best to care for my van and what to expect regarding typical problems with my particular model. That's a valuable store of knowledge. Put an extra dollar in his paycheck! :) More
Other Employees Tagged: Billy Wright
July 29, 2023
Great all around dealership with good employees. The oil and lube section is excellent with Jamie leading the way. The oil and lube section is excellent with Jamie leading the way. More
Other Employees Tagged: Billy Wright, Jamie Boney

