Mitch Poole
Mitch Poole at Joe Maus Chrysler Dodge Jeep RAM

Mitch Poole | Page 10

Service Advisor

Joe Maus Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

Contact Me
4.5
385 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.5

385 Reviews

Write a Review

385 Reviews of Mitch Poole

September 13, 2023

Dealership Rating
Employee Rating

Mitch was very helpful with getting my Jeep aligned. Tried contacting my seller about my jeep being delivered without being aligned post lift and no help/ returned call, but the service department and M More

by Tymberlinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

Mitch is persistent. He discovered what the issue was with one of my patrol vehicles. It was a problem that was diffcult to find. But he and his mechanics continued th More

by spd_101
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

No integrity Very poor customer service beyond the sales person. I Would not refer anyone there beyond The salesperson ... More

by laevonnichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Wright, RJ Hall

Sep 11, 2023

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Laevon - We apologize we were unable to make you happy on this vehicle. While I understand our service department was able to get this vehicle right within our inspection guidelines, the tires you were looking to have replaced still were within common standards for safe tread depth. In the end, we understand you chose to walk away rather than choose another vehicle, so we are sorry we were not able to find you a suitable vehicle to your liking. We wish you the best with your vehicle search.

September 02, 2023

Dealership Rating
Employee Rating

Very good service department that always keeps you informed. Also has a great selection of vehicles More

by mike4337howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2023

Dealership Rating
Employee Rating

Professional, courteous, knowledgeable, and the best service experience since I have owned my Ram. The dealership I purchased my Ram from did not provide me any support. I will take my Ram for service o More

by mtcassotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

September 01, 2023

Dealership Rating
Employee Rating

They were excellent and got my car back to me as soon as possible ensuring that they fixed the issue. More

by jaquanmwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

September 01, 2023

Dealership Rating
Employee Rating

Great customer service. Mitch was very attentive. He even got to work early to meet us so that we could get to work on time. More

by mandyrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2023

Dealership Rating
Employee Rating

Great customer service. Mitch was very attentive and even met us early so we could get to work on time. More

by mandyrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Not happy at all with the service send Jimmy Britt Chrysler jeep my Chrysler Pacifica was not fixed the first time. More

by dale_long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 27, 2023

Dealership Rating
Employee Rating

Mitch was a pleasure to work with. Very informative. A pleasure to work with overall a great experience More

by jam357x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
10
...