Dealership Experience
14 yrs, 8 mos
Industry Experience
14 yrs, 8 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
Write a Review385 Reviews of Mitch Poole
September 13, 2023
Mitch was very helpful with getting my Jeep aligned. Tried contacting my seller about my jeep being delivered without being aligned post lift and no help/ returned call, but the service department and M Tried contacting my seller about my jeep being delivered without being aligned post lift and no help/ returned call, but the service department and Mitch took great care of me. More
September 11, 2023
Mitch is persistent. He discovered what the issue was with one of my patrol vehicles. It was a problem that was diffcult to find. But he and his mechanics continued th He discovered what the issue was with one of my patrol vehicles. It was a problem that was diffcult to find. But he and his mechanics continued their efforts until they found the problem. He is always helpful and courteous. More
September 11, 2023
No integrity Very poor customer service beyond the sales person. I Would not refer anyone there beyond The salesperson ... sales person. I Would not refer anyone there beyond The salesperson ... More
Other Employees Tagged: Brandon Wright, RJ Hall
September 02, 2023
Professional, courteous, knowledgeable, and the best service experience since I have owned my Ram. The dealership I purchased my Ram from did not provide me any support. I will take my Ram for service o service experience since I have owned my Ram. The dealership I purchased my Ram from did not provide me any support. I will take my Ram for service only to Jimmy Britt going forward, and when it’s time to purchase another Ram, it will be from Jimmy Britt dealership. The service writer was the best I have seen. thank you for restoring my confidence in a dealership that cares to do the job right and providing excellent customer service. Thank you. More
Other Employees Tagged: Billy Wright, Jamie Boney
September 01, 2023
They were excellent and got my car back to me as soon as possible ensuring that they fixed the issue. possible ensuring that they fixed the issue. More
Other Employees Tagged: Billy Wright, Jamie Boney
August 27, 2023
Mitch was a pleasure to work with. Very informative. A pleasure to work with overall a great experience Very informative. A pleasure to work with overall a great experience More
Other Employees Tagged: Brandon Wright, Jeremy Parrish, Billy Wright, Justin Adkins, Angel Fountain, James Collins, Blake Bush, Jamie Boney

