Mitch Roberts
Mitch Roberts at Newton Nissan

Mitch Roberts | Page 4

Service Manager

Newton Nissan

1461 Nashville Pike
Gallatin, TN 37066

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92 Reviews

Mitch is originally from Atlanta, GA, but loves living in Tennessee. In his free time, he enjoys spending time with his family and going to the lake!

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92 Reviews

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92 Reviews of Mitch Roberts

June 15, 2019

Dealership Rating
Employee Rating

Quick and easy Great salesman, easy finance. The manager was really friendly and generous. The salesman was extremely helpful and made the whole buying process easy More

by Wyatthayes12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristy Wade , Alex Davis, Cody Franklin, Brian Hampton

April 30, 2019

Dealership Rating
Employee Rating

Great Staff! I would like to thank everyone that worked with us on this Purchase. The sales, service, finance teams were great and very helpful. This was our secon More

by MHoffman60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Davis, Margaret Garland, Greg Weir

April 18, 2019

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Employee Rating

The staff at Newton Nissan were awesome!! The staff at Newton Nissan did an amazing job with our trade in and purchase!! Chris Harris was very thorough and easy to work with as was the finance More

by chovious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Davis, Chris Harris, Bruce Moss

April 13, 2019

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Why go anywhere else? This dealership has the most non-pushy totally knowledgeable and most professional workers my husband and I have ever known! Up front; no rhetoric; More

by Queen Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew McSwain , Samson Huy, Greg Weir

March 30, 2019

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Employee Rating

Scheduled simple service waited for 3 hours Scheduled simple service which service rep told me shouldn’t take much time (less than an hour). Made a schedule at 8am on Saturday. To schedule at More

by shtreber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Stone, Dave Daniels, Chip Smith , Dalton Clark, Richard Grenamyer, Trace Henson, Todd Yates, I don’t know the name

Apr 02, 2019

Newton Nissan responded

Hi there, Thank you for taking the time to share your feedback with us. We are very sorry that you had to wait a very long time for your service appointment, and that you were never updated as to the status of your vehicle during the wait. I understand that you spoke with our General Manager, Ryan Martin, and that he apologized and also offered you a free maintenance package for two years if you decide to come back in. Additionally, we have discussed the issues you raise with our team to prevent them from happening again. Thank you again. We wish you all the best and are always here to help! Sincerely, Katie R.

March 17, 2019

Dealership Rating
Employee Rating

It was great!!! The service people are very friendly and helpful. They want to do the best for the people and the vehicles. They are kind and are concerned about you More

by Taylor,Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stone, Dave Daniels , Dalton Clark, Todd Yates

February 07, 2019

Dealership Rating
Employee Rating

Mitch Roberts is the BEST!! And so is NEWTON NISSAN!!! Love this dealership service department but everyone is so friendly from front to back. Waiting area is very comfortable and I like that you can watc More

by Nissan1975-2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2019

Dealership Rating
Employee Rating

Best service advisor Mitch always goes above and beyond every visit. I highly recommend him at Newton Nissan. He’s very friendly and knowledgeable as well. Ask for Mitch y More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 22, 2019

Dealership Rating
Employee Rating

Excellent Zachary Newton and Justin George were great to work with. They have both gone out of their way to make my experience great. Not sure if another dealer More

by grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Davis, Justin George, Zachary Newton

January 04, 2019

Dealership Rating
Employee Rating

2 cars in 3 months. Robert Thomas did everything he could to get me into a new car with not so great credit. I got a car in October and then realized I needed something b More

by Kali86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Thomas, Josh Vinkler

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