Mitchell Giller | Page 17

Thank you Erin and Heritage Honda for a great experience. From the first interaction, Erin had a smile and a great, positive attitude. She was patient, and more than willing to answer any questions I had. Sh From the first interaction, Erin had a smile and a great, positive attitude. She was patient, and more than willing to answer any questions I had. She really seemed to care about my experience in buying my vehicle. I’ve purchased over a dozen vehicles in my life, and this has been by far the best experience I’ve had. I appreciate not just Erin, but Justin and Konstantine! More

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Erin, Mitchel and Jason went the extra mile towards getting us the best deal possible, which made my wife and myself a lot less hesitant towards pulling the trigger. We appreciate your assistance. getting us the best deal possible, which made my wife and myself a lot less hesitant towards pulling the trigger. We appreciate your assistance. More

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This was our family’s third purchase from Heritage Honda. Erin and the entire team are exceptional! Whether you are buying used or new, their customer service is excellent. They take the time to listen to Erin and the entire team are exceptional! Whether you are buying used or new, their customer service is excellent. They take the time to listen to your needs and match you to what you want. They take the time to walk you through the buying process. Words that come to mind: No pressure. Respect. Professionalism. Customer Satisfaction. Knowledge. More

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Erin and the team was awesome! Thank you also to Dallas! This was my second vehicle here! Will come back again! This was my second vehicle here! Will come back again! More

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Erin is a beautiful young lady she helped me a lot, didn’t want the vehicle till she presented the vehicle! Very happy with my experience. Managers worked hard to make my deal happen and were pleasant didn’t want the vehicle till she presented the vehicle! Very happy with my experience. Managers worked hard to make my deal happen and were pleasant as well! More

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The service team fixes my vehicle quickly and did an amazingly job! Well done to Ed and the entire team. amazingly job! Well done to Ed and the entire team. More

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Very nice and helpful, great customer service,very friendly, clean dealership, Thank you very much friendly, clean dealership, Thank you very much More

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Erin and Mike (store manager) understood the assignment! Erin was so knowledgeable about the vehicles and had great customer service. The best sales person I have had thus far. Mike was generous and made m Erin was so knowledgeable about the vehicles and had great customer service. The best sales person I have had thus far. Mike was generous and made me feel valued. He made up for the failed previous visits. More

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Best Experience and Top Tier Customer Service at Heritage Honda Parkville. Honda Family for Life Honda Parkville. Honda Family for Life More

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SUPERB CAR SERVICE, EXTRAORDINARY STAFF. ALL NURSES SHOULD GO HERE! Today, I went to Heritage Honda on Harford Rd. I needed a few things done for my car like brakes, rotors, oil change, etc... The SHOULD GO HERE! Today, I went to Heritage Honda on Harford Rd. I needed a few things done for my car like brakes, rotors, oil change, etc... The quality of the work was impeccable, both the Director and the Manager of Servicing were engaged with me about the needs of my car. The Leadership has always , even if just behind the scenes been engaged and caring.They are always monitoring the work of the techs which is taking place behind the scenes. This is an A plus Car Care Shop. I have always received the best service at Heritage Honda. All the staff inlcuding the Directors, Managers are there to readily assure service excellence. I"m a Registered Nurse for over 30 yrs, there so much that we worry about with the pandemic. Heritage gives me peace of mind and one less thing I have to worry about! Heritage Honda has never let me down! They care for me and my vehicle as if I were a family member. I know that the GM Mr Geller, promotes service excellence and exceptional customer service. I drive over 25 miles bypassing many Car Service places to come to Heritage Honda. Why, because I know that Heritage Honda is the BEST in the Baltimore area. More importantly, I want the assurance of knowing that when they work on my car... its perfect! I"ve never been diaappointed in the over 2 yrs that I have been going to this place. If you live or are a healthcare provider in the Baltimore area, and you need your car serviced just go to Heritage Honda. Try them out, look for something better and you will get something better! All of the service advisors are awesome, patient, and kind. This place is really different from any other Car Service Shop, that I have ever seen! Its different because they tell me the truth, they don"t try to rip me off and I trust them! More

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