Mona Crooks | Page 131

Family friendly environment. Everyone is nice and cares for their customers. Best deals, and no games for gimmicks. Amazing teams of people, and they all work together to get things done fast and efficient for their customers. Best deals, and no games for gimmicks. Amazing teams of people, and they all work together to get things done fast and efficiently. Would recommend Klaben to everyone who is looking for an awesome car buying experience. More

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Mona has the right personality for this job! She is professional and pays attention to detail. She is always willing to listen, help, and explain. professional and pays attention to detail. She is always willing to listen, help, and explain. More

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I take my company's Ford fleet vehicles here on a regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product li regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product line exceedingly well, and always help us save money on the bottom line. In fact, I have never had a lapse in service when dealing with Mr. French and Ms. Crooks. I highly recommend them when you need to take your vehicle in for service. More

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Mona was fantastic and is the reason I come back for service for my vehicle. She knows how to take care of her customers and get them out fast and safe. service for my vehicle. She knows how to take care of her customers and get them out fast and safe. More

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Mona was my service rep, and she did a great job explaining the issue on my car, and updating me on the status of the work, price, etc... I was able to decide what to do with the repair, and felt sh explaining the issue on my car, and updating me on the status of the work, price, etc... I was able to decide what to do with the repair, and felt she and Klaben Service treated me fairly throughout the process. The shuttle service was also very helpful, and the drivers (Billy and Randy) were very nice and professional. I would highly recommend visiting Mona and the rest of the Klaben team if need your vehicle serviced. More

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From the moment I made the appointment and later entered From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of my needs and is very helpful to both myself and my wife. She schedules me at my convenience and the work is completed within a reasonable time and done correctly. More

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Klaben ford is an excellent dealership. I have had many good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work is done correctly. Mona always has the work on my escape finished in a reasonable amount of time. I would recommend Klaben Ford and there service department to anyone. Loel McKee More

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Took my F-150 4x4 in for 37,500 servicing and to replace my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money as well. Can't beat that!! More

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We just bought our new 2014 Escape from Don Cheatwood with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs with Klaben as before we had a great experience, Klaben has been our family Dealership for over 30 yrs More

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I have purchased and leased several vehicles from Klaben over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, cour over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, courteous and most importantly honest. He always seems to help me find a vehicle I love and that fits in my budget. The service department is great too! I work with Mona Crooks when I take me vehicles in and she always takes great care of me. My current ride is a Ford Escape...love it! More

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