Mona Crooks | Page 96

Great Job Mona Was excellent as always. My service was done in an expedient manner. The waiting area has been updated and is very user-friendly Would refer anyo Mona Was excellent as always. My service was done in an expedient manner. The waiting area has been updated and is very user-friendly Would refer anyone to Klaben Ford. More

by bill425 Verified Customer Verified Customer

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My experience at Klaban Ford I was very pleased with the service I received last week when I took my 2017 Ford Fusion to Klaban Ford for servicing. Mona Crooks as usual was very I was very pleased with the service I received last week when I took my 2017 Ford Fusion to Klaban Ford for servicing. Mona Crooks as usual was very friendly, outgoing, and, above all, extremely professional. Because of the friendly atmosphere at Klaban Ford, I have sent many friends who are interested in purchasing a new/used vehicle to Doug Carter who is the consummate salesperson and, more often than not, my friends wind up purchasing a car with Doug's help. I would highly recommend Klaban Ford to anyone who who is interested in purchasing a new/used car. The dealership is the best! More

by litehous62 Verified Customer Verified Customer

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Great Experience! Professional service, friendly atmosphere, quality repairs, is what I look for in a service center, and you guys haven't let me down! Great job! Professional service, friendly atmosphere, quality repairs, is what I look for in a service center, and you guys haven't let me down! Great job! More

by dennis2016 Verified Customer Verified Customer

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Awesome Great visit with service! I had my car back to me in a timely matter. Mona was great to work with. Also stopped over to See Roscoe for my spare Key. G Great visit with service! I had my car back to me in a timely matter. Mona was great to work with. Also stopped over to See Roscoe for my spare Key. Great Guy! Overall great experience. More

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Great work and service. Outstanding service. Great work. Minimum wait time. Coffee, cookies, doughnuts offered. Have used this dealership for years. Very pleased with both sa Outstanding service. Great work. Minimum wait time. Coffee, cookies, doughnuts offered. Have used this dealership for years. Very pleased with both sales and service. Highly recommend this dealership. More

by DJH Verified Customer Verified Customer

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Regular service for Ford Fusion Mona was great in helping my son schedule his appointment and helped ji, with the process. Work was done in minimal amount of time as he waited. Mona was great in helping my son schedule his appointment and helped ji, with the process. Work was done in minimal amount of time as he waited. More

by KIRKENDALLL Verified Customer Verified Customer

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Excellent Customer Service Jeff and Mona are excellent at taking care of any situation that my arise with my car. Whether it is routine maintenance or an issue that needs some Jeff and Mona are excellent at taking care of any situation that my arise with my car. Whether it is routine maintenance or an issue that needs some attention. I really appreciate their expertise and excellent customer service. More

by Vicki Verified Customer Verified Customer

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"As good as it gets" Our family has been buying vehicles from Klaben for over 25 years. Our salesman, Terry Baughman has been with us throughout all those years. Terry is Our family has been buying vehicles from Klaben for over 25 years. Our salesman, Terry Baughman has been with us throughout all those years. Terry is honest, fair, and trustworthy gentleman. In over 25 years I can honestly say we have never had anything but a positive car buying experience dealing with Mr. Baughman. He is attentive to our buying situation, and always puts our family and our car buying needs and wants first. Our main service associate the majority of these years has been Mona Crooks. Mona displays the same professionalism as the rest of the Klaben family, often going above and beyond to provide our family with great service. Lastly, I can not speak more highly of owner, Richard Klaben. So often, he has made us feel that we were a high priority, when we know he has so many things to tend to on a daily basis as the owner of Klaben Ford. Mr. Klaben is a true professional, and gentlemen, who always make our family feel comfortable during the car buying experience. More

by SLCORREIA2 Verified Customer Verified Customer

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They got the job done after a little reasoning The service department manager Tom is great. They fixed my car and it looks great. Tom was very reasonable and helpful he worked with me using my exte The service department manager Tom is great. They fixed my car and it looks great. Tom was very reasonable and helpful he worked with me using my extended warranty to get both things fixed. Thanks again. More

by Therealmccoy1972 Verified Customer Verified Customer

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An Exceptional Dealership with Exceptional People Two experiences within a few days. First experience was to purchase and have installed a new battery. Mona has been my service agent for several yea Two experiences within a few days. First experience was to purchase and have installed a new battery. Mona has been my service agent for several years and has always done an exceptional job. She is very knowledgeable and personable and has always provided me the best information about the service to be done. Her follow-up is excellent too. Mike Cooney is the second experience. I decided to buy a new F-250 and Mike was there knowing exactly what I needed and wanted. Mike has sold many cars/trucks/vans to my family and always does an exceptional job. Strongly recommend Mike. More

by tgilliam61 Verified Customer Verified Customer

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