Morgan Gallagher
Morgan Gallagher at Ken Ganley Ford Parma

Morgan Gallagher | Page 9

Internet Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
121 Reviews

I have worked in the Internet Department here at Ken Ganley Ford West for 11 years. I enjoy being able to help customers in both sales and service. My greatest joy is spending time with my kids and our dog.

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Morgan Gallagher

September 06, 2021

Dealership Rating
Employee Rating

As always. Your team kept excellent care of me. They were experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service mean More

by Mark.foth53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Aaron Trainer, Carlyle Franklin

Sep 06, 2021

Mark.foth53 responded

Great Work as always.

August 23, 2021

Dealership Rating
Employee Rating

I came to the US for the first time and I wanted to drive an American car, so I chose Ford. The salesman was very friendly and professional. I think this experience could be one of the good experiences I wil More

by yujin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

Aug 23, 2021

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

August 17, 2021

Dealership Rating
Employee Rating

Excellent customer service! Danny Walker was very , very helpful! Looking forward to purchasing our next vehicle from Danny Walker and the team at Ganley Ford! More

by Lauramanning18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Daniel Walker

Aug 17, 2021

Ken Ganley Ford Parma responded

Thank you, Laura, it's great to hear that Danny and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford West!

July 24, 2021

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Employee Rating

Great customer service! Friendly staff, Finance department help me out tremendously I would my Truck needed some service got the job done I’d definitely recommend Ganley More

by kbella30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , John Asano, Dave Moga, Ashley Neely, Aaron Trainer

Jul 26, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2021

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Employee Rating

Scott Polacek I really like the way I have been treated and this ford is the best ford that I have ever owned and the service department is a plus with me and I would buy another car from Ganley west ford More

by StarMan081254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Ashley Neely, Daniel Walker

May 12, 2021

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Scott and the rest of our team and don't hesitate to let us know if we can be of further assistance.

May 04, 2021

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Employee Rating

The dealership and it’s staff were very helpful. I dealt with Morgan and AJ and they made getting a new truck a painless experience! More

by Mikelight59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , AJ Bruno

May 05, 2021

Ken Ganley Ford Parma responded

Thank you, Mike, for your business and this review. We're happy to hear that Morgan and AJ were able to help you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

April 11, 2021

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Employee Rating

Great service and people !I will continue being a Great service and people ! I will continue being a customer here on the west side ! Dave in the service department is very thoughtful in keeping you More

by Inajam73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave .. service department

Apr 11, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 11, 2021

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Employee Rating

Everything was great. Sales team worked out great for the truck I was looking for. Trade in was more then I expected. I can't thank u guys more. Love my truck..thank u..Phil T. More

by MDHB1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy , AJ Bruno, Brandon Taylor-Mitchell

Mar 12, 2021

Ken Ganley Ford Parma responded

Phil, It's great to hear that our sales team was able to get you exactly what you were looking for in a truck. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford West!

January 28, 2021

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Employee Rating

The dealers were polite and friendly. This location has a well-kept selection of cars. I was very happy with my deal and care provided. More

by ADEJESUS614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Jan 29, 2021

Ken Ganley Ford Parma responded

Thank you for sharing your thoughts about your experience with Ganley Ford West. We appreciate your business and hope you'll enjoy your new vehicle!

January 18, 2021

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Employee Rating

Morgan needs to pay attention more to the emails that she sends out and the replies that the customers send back to her. Very irritating when she just keeps sending the same email and not paying attention t More

by DWWIS
Recommend Dealer
No

Other Employees Tagged: John Ruper , Daniel Walker

Feb 01, 2021

Ken Ganley Ford Parma responded

Thank you for reaching out to us. We messaged you privately but haven't heard back from you. We would love to help improve the communication that you are having with our dealership. Can you please give us the name and contact info that you are using to communicate with Morgan so that we can look into the issues and then we can work on resolving them for you. Thanks!

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