Morgan Gallagher
Morgan Gallagher at Ken Ganley Ford Parma

Morgan Gallagher | Page 10

Internet Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
122 Reviews

I have worked in the Internet Department here at Ken Ganley Ford West for 11 years. I enjoy being able to help customers in both sales and service. My greatest joy is spending time with my kids and our dog.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

4.9

122 Reviews

Write a Review

122 Reviews of Morgan Gallagher

January 18, 2021

Dealership Rating
Employee Rating

Morgan needs to pay attention more to the emails that she sends out and the replies that the customers send back to her. Very irritating when she just keeps sending the same email and not paying attention t More

by DWWIS
Recommend Dealer
No

Other Employees Tagged: John Ruper , Daniel Walker

Feb 01, 2021

Ken Ganley Ford Parma responded

Thank you for reaching out to us. We messaged you privately but haven't heard back from you. We would love to help improve the communication that you are having with our dealership. Can you please give us the name and contact info that you are using to communicate with Morgan so that we can look into the issues and then we can work on resolving them for you. Thanks!

December 17, 2020

Dealership Rating
Employee Rating

Quickest and easiest car buying experience! AJ Bruno knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects custome More

by Daniellestringer545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy , AJ Bruno, Danielle Stringer

Dec 19, 2020

Ken Ganley Ford Parma responded

Thank you, Danielle, we are very happy to hear that AJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2020

Dealership Rating
Employee Rating

I was very satisfied with my agent he was very helpful in my car buying experience. A.J. Bruno was very knowledgeable about the cars. More

by ThiistothatGasskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman , AJ Bruno

Nov 18, 2020

Ken Ganley Ford Parma responded

Thank you! We are happy to hear that A.J. was so helpful. We appreciate you choosing Ganley Ford West and look forward to having you as one of our valued customers for many more years to come!

October 22, 2020

Dealership Rating
Employee Rating

I had an excellent experience! They got me out of my lease early, and gave me what I wanted for my trade in. Everyone was nice and super helpful. More

by Tim k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Oct 22, 2020

Ken Ganley Ford Parma responded

Thank you, Tim, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 13, 2020

Dealership Rating
Employee Rating

Mark was amazing. Really help full! Amazing service! Loved the car. Price was really good! Car needed some service and Mark is getting it done on Friday. More

by Sam Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano , Danielle Stringer

Oct 14, 2020

Ken Ganley Ford Parma responded

Thank you for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

September 16, 2020

Dealership Rating
Employee Rating

I can't say enough good things about my experience in buying from Ganley! I got the BEST deal! I had the best sales consultant ever! Austin Simpson was awesome! A pleasure! He was so personable! Explaine More

by KFK1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Austin Simpson , Ashley Neely, Nick Seminatore, Danielle Stringer

Sep 16, 2020

Ken Ganley Ford Parma responded

Kimberly, thank you for your feedback on your recent visit to Ganley Ford West. We're glad to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Escape!

August 06, 2020

Dealership Rating
Employee Rating

Good service in accommodating requirements and has been very helpful in understanding the customer needs. AJ has been a fantastic and knowledgeable person in dealing with customers who knows his job well More

by DHARANCHOUDHARY
Recommend Dealer
Yes

Other Employees Tagged: Andrew J Bruno

Aug 07, 2020

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2020

Dealership Rating
Employee Rating

Good customer service, coat of repair extremely high when compared with other service center. However they were quick and efficient so that counts for something. More

by J.mattsmith
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jul 13, 2020

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ganley Ford West. We appreciate your business and hope to see you again soon!

July 08, 2020

Dealership Rating
Employee Rating

Awesome and terrific! Adam and Austin were the best salesmen ever. The management team was top notch and the service team was excellent. Highly recommended! More

by Marlena154
Recommend Dealer
Yes

Other Employees Tagged: Danielle Stringer, Brandon Taylor-Mitchell, Adam, Matthew

Jul 08, 2020

Ken Ganley Ford Parma responded

Thank you so much, Marlena, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 30, 2020

Dealership Rating
Employee Rating

Wonderful service. The gentlemen I worked with were detail oriented, professional and answered all of my questions thoroughly. Will be recommending to friends and family. More

by Aileen Klauer
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , Daniel Walker

Jul 01, 2020

Ken Ganley Ford Parma responded

Thank you, Aileen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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