Moses Quiroz | Page 4

Even the coffee was excellant! At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. Thanks for the coffee mug. More

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Great staff and service! Love the people at VW. John Grossman is fantastic. However, I'm not very happy that my extended warranty did not cover this $700 repair. Love the people at VW. John Grossman is fantastic. However, I'm not very happy that my extended warranty did not cover this $700 repair. More

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false promise to customers I was promised for a free service during the lease but was denied when i visited for servicing my car. Horrible customer service and definetly not rec I was promised for a free service during the lease but was denied when i visited for servicing my car. Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer More

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VW Service Always A1 John Grossman always does the right thing. The WiFi could be a little faster though. Love the poodle! Very friendly staff overall. See you at 80K. John Grossman always does the right thing. The WiFi could be a little faster though. Love the poodle! Very friendly staff overall. See you at 80K. More

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Five star service I always use Platinum Volkswagen for all my servicing needs. The workmanship is always professional and the staff courteous and helpful.. I am always I always use Platinum Volkswagen for all my servicing needs. The workmanship is always professional and the staff courteous and helpful.. I am always kept informed about the scope of the work involved. More

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Great Service! Service you can rely on. Great experience! It is always a joy coming to the dealership and knowing they are true professionals. Volkswagen is a superb Service you can rely on. Great experience! It is always a joy coming to the dealership and knowing they are true professionals. Volkswagen is a superb brand. More

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best car experience This is the 2nd car we have leased from Platinum. They make it so quick and seamless. I would like to always do business with them! This is the 2nd car we have leased from Platinum. They make it so quick and seamless. I would like to always do business with them! More

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No stress I had not been feeling well and with sign and lease , I was able to return my due Passat and leave the dealership with a 2017 Jetta, all within a 24 I had not been feeling well and with sign and lease , I was able to return my due Passat and leave the dealership with a 2017 Jetta, all within a 24 hour period. No stress and I am quite pleased with the results. This is my third lease with the Platinum franchise. More

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Awesome I just picked up my second car from Platinum Volkswagen. These guys are awesome. Extremely friendly, helpful and knowledgeable. If you're looking to g I just picked up my second car from Platinum Volkswagen. These guys are awesome. Extremely friendly, helpful and knowledgeable. If you're looking to get into a VW, go see Darlene and Moses! More

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New car I had ordered a 2015 4-Door GTI "S" with performance and lighting packages which is a pretty rare combo in may and waited until June for it to come in I had ordered a 2015 4-Door GTI "S" with performance and lighting packages which is a pretty rare combo in may and waited until June for it to come in. Every time someone had contacted me they were extremely nice and helpful and especially patient as I work midnight shifts . Manny, Joe and Moses were all extremely helpful with my requests for the car everything I had asked for was taken care of. When the car finally came in late June they had called me on a Friday and said I could pick it up the next day. I asked if they could wait until the next Monday. Went that next Monday after work and was greeted by smiles and congratulations on the new car. Even though all the paperwork wasn't done yet. After it was all said and done I couldn't be more pleased by their service and attitude. 100% would recommend for others, and if i'm going to get another VW I know where i'm coming back to More

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