Naim acknowledged me when I arrived and was very
courteous.
I asked a couple of questions and he was informative and professional when
talking with me. I appreciated his
courteous.
I asked a couple of questions and he was informative and professional when
talking with me. I appreciated his
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by r.vercoe01
Service Price Transparency
Nov 15, 2024 -
Handy Toyota responded
Thanks for your review! We really appreciate you leaving us one!
Today's visit was much better than previous - mainly
because Naim was excellent at giving the time estimate, and that it was accurate, which has not always happened. He was courteous, friendly, and hel
because Naim was excellent at giving the time estimate, and that it was accurate, which has not always happened. He was courteous, friendly, and helpful in every way.
I really appreciate that the annoying TV is no longer blaring in the waiting area. Makes the time waiting much more pleasant.
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by leamenkens13
Service Price Transparency
Nov 12, 2024 -
Handy Toyota responded
Thanks for the review! We appreciate you leaving one!
My car was serviced efficiently and quickly.
I had questions which were answered promptly. Thank you!
I had questions which were answered promptly. Thank you!
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by Aubrey Ward
Service Price Transparency
Nov 12, 2024 -
Handy Toyota responded
Thank you for your review! We appreciate you leaving us one!
Wonderful staff!
Super kind and helpful with any and all questions. Gave frequent updates throughout 10/10!
Super kind and helpful with any and all questions. Gave frequent updates throughout 10/10!
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by emily
Service Price Transparency
Nov 11, 2024 -
Handy Toyota responded
Thank you for the review! We appreciate you leaving us one!
very good customer service and very polite and welcoming
i highly recommend handy toyota for all your service needs
i highly recommend handy toyota for all your service needs
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by kamrynb
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Handy Toyota responded
Thanks for your review! We really appreciate you leaving one!
Naim was professional, attentive, and pleasant.
He answered my questions and even showed me something I needed help with.
He answered my questions and even showed me something I needed help with.
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by Toyota Fan
Service Price Transparency
Nov 08, 2024 -
Handy Toyota responded
Thank you for your review! We appreciate you taking the time to leave one!
Very Friendly staff, very hard workers.
Clean restrooms . Clean waiting room. Flexible with changing scheduled appointments.
Clean restrooms . Clean waiting room. Flexible with changing scheduled appointments.
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by onionriver
Service Price Transparency
Nov 07, 2024 -
Handy Toyota responded
Thank you for your review! We appreciate you leaving us one!
Excellent dealership, super clean and everybody working
there seems to enjoy their job. They will take care of you, well worth the trip.
there seems to enjoy their job. They will take care of you, well worth the trip.
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by cbrown8998
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Handy Toyota responded
Thanks for your review! We really appreciate you leaving one!
I called and made an appointment for Friday for my
regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours a
regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours and I got charged for a diagnostics and didn’t even get my oil changed done, but they tried to sell me tires and joints. Was not very happy by the time I left now I have to come back again on Friday to get my oil maintenance done because I am overdue now and you didn’t have the part in stock so I had to wait and get that as well.
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by john@wdbrownell.com
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Handy Toyota responded
Thank you for your feedback, John. I can see how this situation would be frustrating. This will help us with our communication so things like this don't happen in the future. We do appreciate your business.
I arrived in advance for my 12:30 appointment to install
4 new tires. I left at 4:00 PM…
Do I need to explain further?…
4 new tires. I left at 4:00 PM…
Do I need to explain further?…
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by Carl
Jan 02, 2025 -
Handy Toyota responded
Thank you for your feedback, Carl. We understand that wait times could be frustrating and it is never our intention to have someone wait longer than expected. We appreciate your business and your time is very valuable to us. We apologize for the longer than expected wait time.