Naim Qubrosi | Page 8

Dealership and service department is getting better than in the past. This survey with a 15 word minimum stinks! Get ride of the requirement and fire whoever thought of it! in the past. This survey with a 15 word minimum stinks! Get ride of the requirement and fire whoever thought of it! More

by spiekermannalene Verified Customer Verified Customer

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Price is better than expected. Taking about 4 times longer than expected. Still waiting though so I can't really tell you about the quality of the work, I suspect it'll be fine and Taking about 4 times longer than expected. Still waiting though so I can't really tell you about the quality of the work, I suspect it'll be fine and my tires won't have an issue. More

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Kaleb and Sam were easy to work with and kept in touch. They explained the process, paperwork and brought me out to service area. Great team and thanks for finding me a car that worked for me. They explained the process, paperwork and brought me out to service area. Great team and thanks for finding me a car that worked for me. More

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Thank you, great group to work with! We enjoy the Hylander we purchased , all wheel drive We enjoy the Hylander we purchased , all wheel drive More

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Naïm, is personable, professional and listens to his customers and even when my vehicle is smarter than me, he didn’t make me feel silly for bringing my truck in for service. customers and even when my vehicle is smarter than me, he didn’t make me feel silly for bringing my truck in for service. More

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Disappointed that steering alignment does not automatically include toe alignment. This is a small complaint. We are generally very pleased with service of both of our Toyota vehicles. automatically include toe alignment. This is a small complaint. We are generally very pleased with service of both of our Toyota vehicles. More

by brewerew8 Verified Customer Verified Customer

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I never met Ethan unless he is the service manager. I bought a used Tundra that had never been truly vetted by Handy's and it had rat's nests impacting the wire harness. Initially Handy's said it was m I bought a used Tundra that had never been truly vetted by Handy's and it had rat's nests impacting the wire harness. Initially Handy's said it was my problem but eventually serviced it, but it took two missed days of work and was I charged for the initial diagnosis. I would never buy from them again.. More

by hynesbrian Verified Customer Verified Customer

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I'm very satisfied with my vehicle purchase from Handy Toyota and their service department. Toyota and their service department. More

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This service appt went very well meaning it was uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which was odd but in the end they honored it. William checked me in and Naim checked me out. Both were very courteous and respectful. Received a call when service was done and car was waiting for me when I got back to the dealership. Like I said, everything went off like clock work. Have driven the car for about 100 miles and all is still good. Nicely done. One recommendation I would have is providing estimated pricing on the service paperwork before you sign. I myself knew the work being done on my car was going to be pricey and I had a ball park figure in mind. I could see where some might be surprised. It would be good if they could get you an estimated cost before having to sign the service request. More

by cwlumbra Verified Customer Verified Customer

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I’ve been a customer of Handy Toyota for 14 years and have always been pleased with their service department and sales staff. have always been pleased with their service department and sales staff. More

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