Nancy Moeschl

It’s been over ten days now that I told them about the problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals off problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals office.! Even called Crestmont Cadillac where the ow er of both dealerships can be found. Even Mr. Alex Park is playing not contact with us. I’d even think twice before I went to any of their dealerships! More

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Just purchased a 2025 Hyundai Elantra and the experience went very smoothly! Joe Yun was the salesman, and I highly recommend him. He’s very knowledgeable in the business and so helpful! He helped pair my went very smoothly! Joe Yun was the salesman, and I highly recommend him. He’s very knowledgeable in the business and so helpful! He helped pair my phone to the car with ease. I’m grateful that I can come back to him for any questions I may have, he’s so patient! Go to Joe Yun, he’s the man to see! More

by DianaPer Verified Customer Verified Customer

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When I contacted Crestmont Hyundai I requested Ryan Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience pack Jones, Was told he doesn’t work here anymore. They sent Justin Brown. I told him I wanted a 2025 Hyundai Venue SEL Mirage green with convenience package. I wanted the Blue Link and the Navigation. I drove 2 hours to get a vehicle similar to what I wanted. Never got to go over the vehicle till we signed all the papers. I trusted them! Then I told Justin there are black dots all over the car, he said it was called “Road FOD, from being on the transport truck.” And then he abandoned us on the lot. At home I tried to get the stuff off the paint and it would not come off! I took it to one guy that wanted $4000 to do it. I’m went to another guy and he wanted $2000 so Narvil paid for it the dealership General Manager! However I am out of a car for 3 days and we have medical appointments and errands to do. On the finance manager, I’m not usually one to judge, but she was either drunk or having a stroke, she was slurring her words and all she was worried about was getting her and Justin a good review. There were no concerns for us just the ratings! When we bought a car off of Ryan Jones he was great in every aspect. When i popped the hood on my new car it looked like it was in a sandstorm. Whoever cleaned the inside smeared grease or an armor all type substance on parts of the dash like it was in their fingers and wiped some places. The finance manager has us worried about our state taxes and our registration. She said the company that does it is xxxx! Now 3 days with no car. Then the guy finance manager told us our payment would be July 7 and the 7th of each month and the lady changed it to now it’s June 24th which would be a mess for the way I get paid. Everything said was different when we came! That was a two hour drive and tolls there and then two hours back and tolls. I am the President of the Hyundai World Motor club with 18 million Members and the n 2019 I started and am the President of the Hyundai Venue Club which has about 2.5 million American Members. I am holding back on writing my review to our members as I feel many issues still need to be addressed and maybe they could be worked out! The dealership felt more like a morgue as everyone looked depressed. What happened? Find the break down and fix it! Justin spent 35 minutes trying to hook out blue link account up only to find out my vehicle doesn’t not have the blue link and navigation. Here I traded in a limited for an SEL and I was told “the only difference is there are not heated seats in the SEL. My main reason for the purchase was the lifetime navigation and blue link. And the finance manager wanted to sell me an extra package to protect that stuff. They didn’t even know it was not available! I did get the color and the SEL. But I left disappointed. I have my masters from Notre Dame in business, in a month I will have my PHd in Business. I would not run my business this way. More

by michaelrock8430 Verified Customer Verified Customer

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Ron did an excellent job with us. He was knowledgable and polite. Appreciated the time he spent when we picked it up, showing us the technology and helping us with initial set up. He was knowledgable and polite. Appreciated the time he spent when we picked it up, showing us the technology and helping us with initial set up. Would definely recommend him to others. More

by kacole Verified Customer Verified Customer

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Joe was wonderful. He welcomed me right away and made me feel as part of the Genesis family. Also big shout out to Nancy who also went above and beyond. Can’t say enoug He welcomed me right away and made me feel as part of the Genesis family. Also big shout out to Nancy who also went above and beyond. Can’t say enough about my experience buying the new car. More

by jamcgraw13 Verified Customer Verified Customer

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A great experience from start to finish. Ron was fantastic. Professional, respectful, and very transparent. Cannot recommend highly enough. Ron was fantastic. Professional, respectful, and very transparent. Cannot recommend highly enough. More

by mtj747 Verified Customer Verified Customer

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Easy to deal with, transparent and having electronic signature capabilities super helpful. Highly recommend them! signature capabilities super helpful. Highly recommend them! More

by Jeep18 Verified Customer Verified Customer

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Derek and his crew did a great job with my warranty issue. They completed the work like four days early! Thank you Derek issue. They completed the work like four days early! Thank you Derek More

by mkstein6 Verified Customer Verified Customer

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I have leased several cars from Trey at another dealership. I was able to see that he was currently employed at Crestmont and didn’t hesitate to have him help turn my current lease in and get into dealership. I was able to see that he was currently employed at Crestmont and didn’t hesitate to have him help turn my current lease in and get into another vehicle. Always straightforward and to the point yet personable. Enjoy working with Trey as there is no “smoke and mirrors” with him as there can be with other car sales staff. Loving my new Genesis! More

by sendertim Verified Customer Verified Customer

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Sales person was extremely informed on all the technology and operations of the vehicle we purchased. and operations of the vehicle we purchased. More

by rvlcek Verified Customer Verified Customer

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