They always do everything they can to take care of me and
make sure I'm comfortable while waiting on my car.
make sure I'm comfortable while waiting on my car.
More
by rudyveloz
Service Price Transparency
Oct 23, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
How flattering to hear, Rudy! Thanks so much for letting us know how happy we've made you during your Honda service visit. We look forward to seeing you at a future appointment and thanks again for your loyalty!
Well organized system !
Staging and check in smooth and waiting area comfortable. Very personable employees.
Staging and check in smooth and waiting area comfortable. Very personable employees.
More
by goal4k
Service Price Transparency
Jul 01, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
We're delighted to hear that you found our system well-organized and our staging and check-in process smooth. It's great to know you were comfortable in our waiting area and appreciated our personable employees. Thank you for your kind feedback!
Very professional, knowledgeable, courteous and complete
service. I have absolutely no complaints about this dealership.
service. I have absolutely no complaints about this dealership.
More
by Steven
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear you had such a positive experience, and we look forward to serving you again in the future.
Clean and amazing, love the place so freaking friendly
and appreciate everyone
love it
love it
and appreciate everyone
love it
love it
More
by mfit38
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!
Arrived for schedule appointment, was seen promptly.
Routine oil change and trip inspection. Noted alignment needed, but not critical, yet, and I said go ahead and do. Service Manager returned a few mi
Routine oil change and trip inspection. Noted alignment needed, but not critical, yet, and I said go ahead and do. Service Manager returned a few minutes later and advised that in keeping with my must depart by 1030, said could not get it done in time. Offered to get it done that afternoon whenever I could get back.
More
by Rickeywray
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for sharing your experience. We apologize for any inconvenience caused by the unexpected delay. We appreciate your understanding and look forward to completing the alignment at your convenience.
Always receive excellent service at Norm Reeves and
Nathaniel was my Service writer, he kept me updated on my car. Thank 😊
Nathaniel was my Service writer, he kept me updated on my car. Thank 😊
More
by rartist01
Service Price Transparency
Jun 05, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear that Nathaniel provided you with excellent service and kept you informed throughout your visit. We appreciate your continued support and look forward to serving you again in the future.
Nate was awesome.
He went above and beyond my expectations of service and broke everything down so I could understand it.
He went above and beyond my expectations of service and broke everything down so I could understand it.
More
by rudyveloz
Service Price Transparency
Jun 05, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for sharing your experience, [Reviewer's Name]! We're thrilled to hear that Nate provided exceptional service and clarity. We'll be sure to pass on your kind words to him. We appreciate your support and look forward to serving you again in the future.
Nathan has great customer service and is always very
helpful and polite I will only take my vehicle to him.
helpful and polite I will only take my vehicle to him.
More
by Vadeye1
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're delighted to hear about your positive experience with Nathan. We strive to provide exceptional service to all our customers, and we look forward to serving you again in the future!
Incredibly efficient, friendly and helpful service
department staff who completed work in a timely fashion.
department staff who completed work in a timely fashion.
More
by christine.von
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear about your positive experience with our service department. We look forward to assisting you again in the future!
I been using this dealer for a while.
I always request Nathaniel. He is the best. Nathaniel is honest.
I always request Nathaniel. He is the best. Nathaniel is honest.
More
by Queensports
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your loyalty and kind words! We're thrilled to hear that Nathaniel has provided you with exceptional service. We look forward to serving you again in the future!