Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills

Nate Franklin | Page 12

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
121 Reviews
4.7

121 Reviews

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121 Reviews of Nate Franklin

February 25, 2024

Dealership Rating
Employee Rating

This is the 3rd or 4th time I have come in and worked with Nathaniel Franklin. Each and every time, he has been nothing but professional, courteous, answers all my questions or finds someone who can, and More

by Lil.lady79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Nathaniel. Providing professional and honest service is our priority, and we're grateful for your continued trust in us.

February 23, 2024

Dealership Rating
Employee Rating

I have had a minor issue with the courtesy lights under my running boards. Each time I've brought my Ridgeline in for service, I have been treated with courtesy and respect. I am kept informed as to the pr More

by Senger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and loyalty. We're glad to hear that you've consistently received courteous service and effective communication during your visits. We'll address the issue with your courtesy lights promptly. Thank you for choosing us for your automotive needs!

February 18, 2024

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Employee Rating

Great service Mr Franklin was responsive and thorough. Wait time was what was expected. My favorite dealership More

by Teerue_rdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear that Mr. Franklin provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!

Feb 21, 2024

Teerue_rdt responded

You are welcome.

February 16, 2024

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Employee Rating

Great service each time I come there. Have a closer Honda dealership to my house but prefer norm reeves More

by beth2thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty! We're thrilled to hear that you choose us despite the closer option. We look forward to continuing to provide you with excellent service in the future.

February 16, 2024

Dealership Rating
Employee Rating

We have purchased two Honda Accords thru this dealership, formerly Huggins Honda. The salesman Oliver Rose both times. We have had excellent service on regular maintenance and now a repair to the passenger More

by rebeccabray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your great feedback, Rebecca! We're glad to hear that Oliver and our service team took good care of you during your visit. Let us know if you need anything else!

February 13, 2024

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Employee Rating

The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team More

by twisterbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service and care is our top priority, and we look forward to continuing to exceed your expectations in the future.

January 23, 2024

Dealership Rating
Employee Rating

You can tell these people care about customer service, everyone I’ve ever dealt with there was really courteous and helpful, will continue to go to Norm Reeves Honda, they’re top notch More

by Rydaddy421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experiences with our team at Norm Reeves Honda! We truly appreciate your kind words and are honored to have earned your trust. We look forward to continuing to provide top-notch service for all your automotive needs.

January 20, 2024

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Employee Rating

Best service I’ve ever had. Nate is amazing world recommend him to anyone. Fast quick and great price More

by hahn_gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear that Nate provided you with excellent service. We appreciate your recommendation and look forward to serving you again in the future.

January 20, 2024

Dealership Rating
Employee Rating

Anthony was very helpful with getting my vehicle the repairs it needed and communicating with me the entire time More

by Jamessaldivar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with Anthony! We're glad to hear he provided helpful service and kept you informed throughout the repair process. We appreciate your feedback and look forward to serving you in the future.

December 23, 2023

Dealership Rating
Employee Rating

All good under the hood. Yep it’s all good couldn’t ask for more More

by Audie_tx
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 26, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to know that your experience was worthy of five stars.

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