Nate Sutton
Nate Sutton at Sutton Ford

Nate Sutton | Page 6

Dealer Principal

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.5
131 Reviews
4.5

131 Reviews

Write a Review

131 Reviews of Nate Sutton

February 28, 2022

Dealership Rating
Employee Rating

Zero Stars I drove over 2 hours to look at a Ford Explorer. When I got there I told that there were up-charges for paint sealant which was around $1,800 and the 172 certification inspection was ano More

by parentsdayout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

February 11, 2022

Dealership Rating

Very good customer service. I felt like got the best deal possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future More

by Stevev9742
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Karen Ford, Melissa LeBran, Jillian Stanford , Marcus Anthony, Brittani Ashley Culpepper, Eric Eric, Cree Lyons, LaToyta McDonald, Michael Miller, Randy Mohrbach, matt monix, Mike Semik, Anita Sutton, chuck Yzaguirre, Abe Ascencio

February 09, 2022

Dealership Rating
Employee Rating

Good service and a timely manner I would recomend my friends do business Sutton ford More

by jimtyl9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

January 27, 2022

Dealership Rating
Employee Rating

Ms Jillian was wonderful, I had my car back in a very timely manner. I'm very satisfied with my experience. More

by GBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

January 16, 2022

Dealership Rating
Employee Rating

Terrible mechanics no discounts unnecessary charges to find issues. Quick to return car. No discounts More

by kingahkeem23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa LeBran

Jan 18, 2022

Sutton Ford responded

We are sorry that you were not satisified. We are very competitive and occasionaly offer coupons. There is a cost to diagnosis as we must pay the technicians.

December 25, 2021

Dealership Rating
Employee Rating

Victor help me out fast and put me in a vehicle I can afford.Thanks More

by wtapom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittani Ashley Culpepper, LaToyta McDonald, Mike Semik, Victor

November 23, 2021

Dealership Rating
Employee Rating

Excellent work done for my vehicle I will be back very professional people cleandealership I will always recommend Sutton Ford More

by Reuben Johnson
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

November 15, 2021

Dealership Rating
Employee Rating

The staff is always courteous and accommodating. Even when I’ve had a concern, I was always handled with care and consideration. More

by SNHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Anita Sutton

October 18, 2021

Dealership Rating
Employee Rating

The Best service experience from Sales to Service Team. Melissa can use a new name plate for all.her years of service. Each one in service department goes over and beyond for customers. Treat each cu More

by Yohinesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Tiffany Walker

October 11, 2021

Dealership Rating
Employee Rating

Waiting for Over 3 hours for an oil change and a tire rotation is unacceptable More

by RVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2021

Sutton Ford responded

We apologize for the inconvenience. Since it is 'first come, first served' wait times can vary and unfortunately we are short technicians just like a lot of businesses. We will try to make you aware of the wait time prior to the service next time. We are also working on a "get in line" feature so you can put your name on the list prior to arriving.

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