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131 Reviews of Nate Sutton
February 28, 2022
Zero Stars I drove over 2 hours to look at a Ford Explorer. When I got there I told that there were up-charges for paint sealant which was around $1,800 and the 172 certification inspection was ano Explorer. When I got there I told that there were up-charges for paint sealant which was around $1,800 and the 172 certification inspection was another $1,400. I think that was the prices, I might have mixed up the price of the sealant and inspection because at the time I was SO mad I stopped listening. When you advertise a price, that should be the price of the car. First off, the car is used, I'm pretty sure the first person already paid for the sealant. If not, then why do I now, buying it used, have to pay for it? Another tip, when you are going to up-charge; just own it. Apologize for being misleading. Justifying up-charges to an advertised price is an insult to the customer and diminishes the reputation of the dealership. Sutton Ford lost a sale today. I hope they rethink the up-charges before they lose more sales. More
by parentsdayout
February 11, 2022
Very good customer service. I felt like got the best deal possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future More
by Stevev9742
Verified CustomerOther Employees Tagged: Lester Parker, Jamie Vasquez, Karen Ford, Melissa LeBran, Jillian Stanford , Marcus Anthony, Brittani Ashley Culpepper, Eric Eric, Cree Lyons, LaToyta McDonald, Michael Miller, Randy Mohrbach, matt monix, Mike Semik, Anita Sutton, chuck Yzaguirre, Abe Ascencio
February 09, 2022
Good service and a timely manner I would recomend my friends do business Sutton ford friends do business Sutton ford More
by jimtyl9
Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik
January 27, 2022
Ms Jillian was wonderful, I had my car back in a very timely manner. I'm very satisfied with my experience. timely manner. I'm very satisfied with my experience. More
by GBaker
Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik
January 16, 2022
Terrible mechanics no discounts unnecessary charges to find issues. Quick to return car. No discounts find issues. Quick to return car. No discounts More
by kingahkeem23
Other Employees Tagged: Melissa LeBran
November 15, 2021
The staff is always courteous and accommodating. Even when I’ve had a concern, I was always handled with care and consideration. when I’ve had a concern, I was always handled with care and consideration. More
by SNHH
Other Employees Tagged: Jamie Vasquez , Anita Sutton
October 18, 2021
The Best service experience from Sales to Service Team. Melissa can use a new name plate for all.her years of service. Each one in service department goes over and beyond for customers. Treat each cu Melissa can use a new name plate for all.her years of service. Each one in service department goes over and beyond for customers. Treat each customer as a Ford Sutton team member More
by Yohinesse
Other Employees Tagged: Lester Parker, Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Tiffany Walker
