Nate Sutton
Nate Sutton at Sutton Ford

Nate Sutton | Page 9

Dealer Principal

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.3
133 Reviews
4.3

133 Reviews

Write a Review

133 Reviews of Nate Sutton

March 01, 2021

Dealership Rating
Employee Rating

The process was amazing my wife stopped by after work at 615 & out by 830 paperwork signed submitted & her knowledge of products was second to none.. More

by Nardo1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LaToyta McDonald, Tiffany Walker

February 23, 2021

Dealership Rating
Employee Rating

It’s the worst.... every time I come, I am very disappointed. I wouldn’t recommend no one to purchase anything from them. The service SUCK. Sales is bad. Never can talk to anyone when I need help. More

by Jagchick23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jamie Vasquez, Karen Ford, Melissa LeBran, Jillian Stanford , Eric Eric, LaToyta McDonald, Randy Mohrbach, Tiffany Walker, Emma Williams

Mar 02, 2021

Sutton Ford responded

We apologize that you have not had a good experience. Please provide your name so that we can look into your concerns further.

February 20, 2021

Dealership Rating
Employee Rating

I think Sutton Ford is a very good Ford store worm adminspear I like the ride home and pick up service when leaving your car for service More

by awest20621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Mike Semik, Emma Williams

December 17, 2020

Dealership Rating
Employee Rating

I was greeted very great by staff, the setting was very welcoming & comfortable the service was Hreat very helped by Tiffany the rates were awesome More

by dagleesta64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, LaToyta McDonald, Mike Semik, Tiffany Walker

December 10, 2020

Dealership Rating
Employee Rating

Very good dealer, I bought my car here and I’ve told friends about the car dealer. When the time come, I ‘lol buy my next car here More

by sanderslemmie
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Karen Ford, Melissa LeBran , Eric Eric, Cree Lyons, LaToyta McDonald, Michael Miller, matt monix, Anita Sutton

December 03, 2020

Dealership Rating
Employee Rating

It's close to our home. They always keep us up to date on what happening with our car when we bring it in for service. All employees are always nice and friendly. More

by clearance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik, Emma Williams

December 03, 2020

Dealership Rating
Employee Rating

The salespersons at Sutton Ford are always eager to assist you. They do all they can to provide you with the best deal possible, that fits your budget. More

by junyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , LaToyta McDonald, Anita Sutton

November 09, 2020

Dealership Rating
Employee Rating

Have purchased 1/2 dozen cars over the last 30 years. Great sales, parts and service department. Will keep coming back whenever possible for all my vehicle needs More

by DealerRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, LaToyta McDonald, Mike Semik, Anita Sutton

November 01, 2020

Dealership Rating
Employee Rating

Service and customer appreciation over the top. They treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delive More

by SLIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Ford, Melissa LeBran , LaToyta McDonald, Anita Sutton, Emma Williams

October 31, 2020

Dealership Rating
Employee Rating

Beware of all the hidden fees and protection plans This dealer tries to charge you as you go into closing. $500 Etching Fee, $500 for a car wax they put on, and $500 for an inspection of the vehicle when t More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: matt monix

Oct 31, 2020

Sutton Ford responded

We appreciate your concern. We are sorry that you don’t see any value in the dealer installed accessories which are listed on the website and they are negotiable. There is an extra fee to certify a vehicle and you do not have to purchase warranty if you don’t want the extra protection. Feel free to call us to discuss 708-720-8087

Oct 31, 2020

Sutton Ford responded

I do understand your concern. It will be addressed. Thank you

Oct 31, 2020

JR responded

No mention of any of this prior to me driving over to your dealership. Shannon knew I was coming a long way, and he and I had lengthy conversations about the car and the price. Failing to mention these facts at any point in our week long correspondence about the vehicle is absurd. I just want to buy a car at it’s listed price, but that seems too much to ask. $1,500 for an inspection, an etching, and a wax? Honestly, do you enjoy conducting business under this guise?

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