Nathan Weisser
Nathan Weisser at Audi Devon
Refer Me

Nathan Weisser | Page 37

Finance Manager

Audi Devon

222 W Lancaster Ave
Devon, PA 19333

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5.0
642 Reviews

Nathan joined the team March of 2012 as a salesperson after working in Lancaster at a pre-owned car dealership where he grew up. He then became the Finance Manager September of 2012. In his free time, he enjoys traveling with his wife and dog.

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

5.0

642 Reviews

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642 Reviews of Nathan Weisser

October 20, 2020

Dealership Rating
Employee Rating

Great buying experience with a faithful and intentional sales group. I will recommend Audi Devon to others and I intend to buy again from Audi Devon in the future. More

by DANETZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam

Oct 20, 2020

Audi Devon responded

It really means a lot that you will recommend Audi Devon to your friends and family, we truly appreciate your support. Thank you for trusting us with this purchase! We wish you safe driving in your new car and look forward to assisting you in the future.

October 20, 2020

Dealership Rating
Employee Rating

Clear, patient and knowledgeable guidance when exploring a new Audi car purchase. Wonderful buying experience for first time Audi owners. Everyone was welcoming and professional. When picking up the car o More

by dstrawbridge64
Recommend Dealer
Yes

Other Employees Tagged: Karl Vonder Shmalz

Oct 21, 2020

Audi Devon responded

Welcome to the Audi family! We are delighted to hear that your first purchase with us went so well and that you received knowledgeable service about your new vehicle. Thank you for choosing Audi Devon. We hope to see you for your first oil change!

October 16, 2020

Dealership Rating
Employee Rating

Ibrahim was very professional and took time to understand our needs and draw a helpful comparison between models. He followed up to answer several of the post purchase queries. Had a good purchasing experien More

by waseemk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Kopervos, Ibrahim Kourbeh

Oct 16, 2020

Audi Devon responded

We couldn't have asked for better feedback! It makes our day to hear that Ibrahim went above and beyond to deliver an attentive, thorough car-buying experience. Thank you for choosing Audi Devon - we hope you're loving your new vehicle!

October 11, 2020

Dealership Rating
Employee Rating

Audi Devon makes you feel that you are a valued customer. All of my repairs were done in a timely manner and there was great communication. I trust my car to Saudi Devon. More

by RICHP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna, Gary Smith, William Finn

Oct 12, 2020

Audi Devon responded

Hi Rich, thank you for trusting our Audi Devon team to get the job done. We look forward to taking care of you, and your vehicle during your next visit!

Oct 12, 2020

RICHP1 responded

My apologies for the typo- Saudi Devon instead of Audi Devon.

October 09, 2020

Dealership Rating
Employee Rating

The whole experience was very easy and fair. Karl was fantastic, responsive and very easy to work with. Nathan made the paperwork quick and painless. I would highly recommend them to anyone in the market More

by paulbuckley322
Recommend Dealer
Yes

Other Employees Tagged: Karl Vonder Shmalz

Oct 09, 2020

Audi Devon responded

Hi Paul - It's so great to hear that Karl and Nathan made it simple for you to get into your new vehicle. Thank you for recommending them and Audi Devon! We hope to see you for your first oil change.

September 30, 2020

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Employee Rating

Service is always good however my last service was to replace a fuel door actuator. The door is now not flush to the body panel. Bringing car in to replace a brake booster- I’ll ask that they try to corr More

by RICHP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna, Gary Smith, Bill Finn

Oct 01, 2020

Audi Devon responded

We are grateful for your longtime business here, and I would be more than happy to take a look at your fuel door actuator. If you are interested in speaking with me before you come in next, please don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

September 15, 2020

Dealership Rating
Employee Rating

I purchased the car through Audi Devon. Service is good. Customer service is excellent.The staff is very friendly. Ibrahim Kourbeh is awesome and excellent service provider to customer.thanks kindly More

by abhi53559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sam, Ibrahim Kourbeh , Demery Hanna, Gina Macerato

Sep 15, 2020

Audi Devon responded

Thank you for choosing to shop at Audi Devon. It is fantastic to hear that Ibrahim provided you with such a great sales experience. Enjoy your vehicle!

September 15, 2020

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Employee Rating

I have been a customer for 5+ years. Unfortunately, after spending considerable money having the issue fixed, the same issue started one week later which makes me question the quality of the work. More

by TODDMSOLOMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Leo J. Sam, Nuala Schoeniger, Frank Kopervos, David Beifeld , Demery Hanna, service

Sep 30, 2020

Audi Devon responded

Hello Mr. Solomon - I am sorry to hear your air conditioning is blowing warm again. We evacuated and recharged the system and added dye to the system that will allow us to check for leaks that cannot be seen under normal conditions. As noted on the repair order, if the A/C starts blowing warm, we would have to get the vehicle back to check for a leak in the system. If you would like to have that done, please contact me at 610 263 7025. Thank you, Lee - Service Director.

September 11, 2020

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Employee Rating

Just a bad experience overall. Purchased a new vehicle that had been used as a demo. The dealership would not make any concession on price. Grossly undervalued my trade in so I had to sell that myself. Sa More

by EMATTALEXANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Karl Vonder Shmalz

Sep 11, 2020

Audi Devon responded

Mr. Alexander, I first want to apologize for your experience. However I did look into your purchase and the issues that you have mentioned with the vehicle. You mentioned that there was no concession on the price of the vehicle as it was a demo? You are correct it was a demo (that you were well aware of prior to your purchase) also the MSRP of the vehicle was $75,940 not $80,000 and you purchased it for $67,000 a discount of $9,000 dollars for a vehicle with several thousand miles (5,806) accumulated on it. I am sure most people would consider that a very large concession. As for the other mentioned issues with the vehicle I spoke to our service department and all of them have been rectified (painted bumper, replaced tire, and repaired all other issues at our cost as promised). As for the trade you relayed to Karl our rep that you damaged the back of the vehicle and therefore we advised the value would be adjusted and you chose to not trade the vehicle. Again we are sincerely sorry you feel as though we somehow did not do what we promised. If you would like to further the discussion please feel free to reach back to me. We wish you many years of enjoyment with your vehicle . Regards, Leo J Sam

September 09, 2020

Dealership Rating

I could not have been more pleased with my experience in purchasing my dream car. My/our salesman, Karl Vonder Schmalz, listened as I explained what I was looking for. He explored all avenues and was able t More

by mjdrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Audi Devon responded

Feedback like this makes our day and we appreciate you taking the time to review us. Our team is dedicated to finding the best option for guests and it is great to hear that Karl helped you purchase a 2020 Audi Q5. On behalf of everyone at Audi Devon, we thank you for your business and wish you safe travels!

Sep 11, 2020

Audi Devon responded

We thank you for your support!!!! Regards, Leo J Sam GSM

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