Nathan Williams

Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I tho outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I thoroughly enjoyed spending time with Mike. He and Nathan Williams went the extra mile to make sure I got the exact car I wanted, and Eric Burd made the financial bits downright pleasant - a first for me! When picking up the car, Mike spent extra time with me to be sure I knew how everything worked before I drove off the lot. Adam Gelfusa even made a brief appearance when my cranky phone refused to pair with the Crosstrek (silly thing), and helped me to resolve the issue quickly. I have leased many cars over the years, but I have never been more impressed with a car dealership. Not only was Mike an absolute joy to work with, not once did I feel pressured to make a deal on a car. From the first phone call until I picked up my new Crosstrek, it was clear to me that the wonderful team at Cityside Subaru was more interested in me getting what I wanted, than they were in making a quick sale. The cars, of course, sell themselves, but the people at Cityside Subaru create the loyalty, and they absolutely have mine. More

by wk4peace Verified Customer Verified Customer

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By far the easiest car buying experience of my life. I love the people! Will definitely do business with them again!!!!!!! I love the people! Will definitely do business with them again!!!!!!! More

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Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I tho outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I thoroughly enjoyed spending time with Mike. He and Nathan Williams went the extra mile to make sure I got the exact car I wanted, and Eric Burd made the financial bits downright pleasant - a first for me! When picking up the car, Mike spent extra time with me to be sure I knew how everything worked before I drove off the lot. Adam Gelfusa even made a brief appearance when my cranky phone refused to pair with the Crosstrek (silly thing), and helped me to resolve the issue quickly. I have leased many cars over the years, but I have never been more impressed with a car dealership. Not only was Mike an absolute joy to work with, not once did I feel pressured to make a deal on a car. From the first phone call until I picked up my new Crosstrek, it was clear to me that the wonderful team at Cityside Subaru was more interested in me getting what I wanted, than they were in making a quick sale. The cars, of course, sell themselves, but the people at Cityside Subaru create the loyalty, and they absolutely have mine. More

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Needlessly wasted time as a negotiating tactic. Misleading presenting information and did all of the stereotypical car dealership tricks Misleading presenting information and did all of the stereotypical car dealership tricks More

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My experience at this dealership was exceptional. As a senior this was my first experience buying a new car as well as being new to Subaru. I appreciate young Diogo’s patient, instructive and enthu As a senior this was my first experience buying a new car as well as being new to Subaru. I appreciate young Diogo’s patient, instructive and enthusiastic guidance through the process. He listened and responded to my needs and questions without undue pressure, just enough to keep my focus on my selection. The general atmosphere at CitySide was most friendly and welcoming. More

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Great car purchasing experience. Everyone I spoke to was relaxed and I never felt like I was getting swindled or taken advantage of. I got a great deal and I’m very satisfied. Everyone I spoke to was relaxed and I never felt like I was getting swindled or taken advantage of. I got a great deal and I’m very satisfied. More

by Jake Sacks Verified Customer Verified Customer

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Quick and easy sales process, reasonable price, clean and orderly showroom, responsive and prompt service department. orderly showroom, responsive and prompt service department. More

by dmv Verified Customer Verified Customer

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First, the dealership is very clean and welcoming, with snacks and drinks available for long waits. I was also impressed that many of the employees have been here for some time and that there is a camarade snacks and drinks available for long waits. I was also impressed that many of the employees have been here for some time and that there is a camaraderie among those who work here. Everyone I encountered was friendly, knowledgeable, and helpful. Both Jean and Nathan seemed to do everything they could to be supportive in helping us make a big decision. I was not happy at the very end when I found out that there was a there was an additional cost for routine maintenance, which was covered when we got our Honda. We chose the Subaru for some of the great safety features. At the time of putting in our order for the 2026 Crosstrek we really wanted all-wheel-drive and hybrid. I did not realize that there would be a big block on the windshield that decreases visibility. There are some great features in this car, but I did not get to test drive ahead of time because it is the first year for the AWD Hybrid and I had already made the decision to get it. So, some negative features of the car might have deterred me, but I went ahead anyway. One other thing that impressed me at Cityside was the tutorial with Demiri to go over some of the car features, which was really helpful. That being said, I think Subaru could streamline access to some features and also, include a few things I really miss from my Honda Accord. I wish designers consulted with ordinary consumers to get feedback on most essential features and those that seem kind of silly. More

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We had a fantastic experience leasing a crosstrek from Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport to/from the dealership, and all the way through the sales process. They were understanding, patient, and helped us feel confident in our decision. Highly recommend! More

by reneemenart Verified Customer Verified Customer

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Michael DiFrancisco and his colleagues--special mention to Nathan Williams and Eric Burd--were wonderful, and made an otherwise mundane experience a real pleasure. Knowledgeable, cordial and kind, Mich to Nathan Williams and Eric Burd--were wonderful, and made an otherwise mundane experience a real pleasure. Knowledgeable, cordial and kind, Michael et. al. have earned our loyalty and respect. We look forward to continuing our business relationship! Thank you Cityside Subaru!! Liz and Peter More

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