Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Nathaniel Jenkins

June 30, 2025

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Employee Rating

Clean Fair personable helpful. Coffee needs improving. Sincere. Cooperative. Strong team approach to helping customers. More

by jbuntrock8589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 27, 2025

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Absolutely Amazing experience! I highly recommend their service department! 😎😎 I will be back for service! More

by Andrewcharbonnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 25, 2025

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Very professional, genuinely care for customers. Thorough explanations, good service. Have used for many years. More

by MAUREEN.LEWIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Jun 25, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 19, 2025

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Nate was amazing from the moment I pulled up into service. He was extremely friendly and communicated the importance of my car. Nate is definitely a great addition to the team, this was by far the be More

by emily wanty
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 16, 2025

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Employee Rating

Good salesmanship and customer service. I would recommend this dealership to any body. Thank you. More

by tacota67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 24, 2025

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Courteous kind always explain details and I like Toyota RAV4s the speedy time they get you in and out More

by MROLVAUNGHA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 24, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 20, 2025

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Employee Rating

I had normal service done and the Cabin filter was changed. The glove compartment wasn't installed right. The damper was not installed and only the cap of it was attached to the compartment. Easy to s More

by louie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 20, 2025

Heiser Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Louie, feel free to contact us at your convenience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 11, 2025

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Employee Rating

Nathaniel was very helpful to me. He explained my issue and cared that my vehicle was dangerous to drive. Also made sure I had a loaner while my vehicle was being serviced. I didn't h More

by chooker466
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

May 11, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 08, 2025

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Employee Rating

Nathaniel was very helpful when I brought my car in for a second opinion. Both he, and the mechanic Isaac, were very knowledgeable and answered all of my questions. More

by sourceoflivingjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac

May 09, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you found the service at Heiser Toyota to be helpful! Thank you for putting your trust in Heiser. We look forward to assisting you at your next visit!

May 07, 2025

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Employee Rating

Very professional, friendly service. I wish it didn't take 90-100 minutes for an oil change & tire rotate though. More

by Carol
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

May 07, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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