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Naycolle Wright
493 Reviews
I was born in New York City and moved Sarasota in the late 80's. Alumni of Sarasota High and then Alumni from Florida A & M University. I have been in the car industry since 2006. I have been at BMW of Sarasota since 2012. First class service when you work with me. I am very knowledgeable of BMW and Non BMW products.
Read moreDealership Experience
14 yrs, 5 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
493 Reviews
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493 Reviews of Naycolle Wright
November 18, 2018
Customer service. I want to said thank you for the amazing experience at bmw .. I’m a customer since 2001 and the service is always outstanding! I want to said a speci I want to said thank you for the amazing experience at bmw .. I’m a customer since 2001 and the service is always outstanding! I want to said a special thank you to Maria and Dereck ; my service advisories for always go above and beyond the call of service . More
by GIANCARLOYENGLE
Verified CustomerOther Employees Tagged: Derek Thomas, Maria Lizardi
November 18, 2018
Purchasing a BMW and service on my older BMW NayColle and her associates made the purchase of my BMW a very easy and enjoyable experience. My service associate, Carlos Munoz, was also very helpfu NayColle and her associates made the purchase of my BMW a very easy and enjoyable experience. My service associate, Carlos Munoz, was also very helpful with my 2004 BMW that I brought in for service. More
by MISHASIT
Other Employees Tagged: Jonatan Escobar, Carlos Munoz
November 13, 2018
air conditioning problem rectified! Everyone involved in handling my BMW has been superb especially Carlos Munoz! :) I am thoroughly pleased with the service I have received from C Everyone involved in handling my BMW has been superb especially Carlos Munoz! :) I am thoroughly pleased with the service I have received from Carolos Munoz! I have purchased or leased at least 6 or more of your cars! I have enjoyed every one! More
by LOLERU
Other Employees Tagged: Emilio Torres, Humbert Cazaubon, Derek Thomas, Carlos Munoz, Greg Jones , Doug Gibson
November 08, 2018
Awesome customer service I'm never disappointed with the staff or the service l receive. World class customer service every visit the dealership is always clean and welcoming. I'm never disappointed with the staff or the service l receive. World class customer service every visit the dealership is always clean and welcoming. More
by PYSMITH67
Other Employees Tagged: Carlos Munoz
November 05, 2018
Used car purchase BMW of sarasota was a very worthy experiance the staff members were all very knowledgeable and friendly with a feeling that i was being treated with h BMW of sarasota was a very worthy experiance the staff members were all very knowledgeable and friendly with a feeling that i was being treated with high regard as their customer More
by BMCKENZIE2323
Other Employees Tagged: Humbert Cazaubon
November 05, 2018
Routine maintenance, AC check Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assi Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assistance. All seemless and efficient. More
by JACKROZANCE
October 29, 2018
Will choose another dealership next time I feel that buying a new car is such a stressful situation and this dealership makes it even worse. They are still using the antiquated process where I feel that buying a new car is such a stressful situation and this dealership makes it even worse. They are still using the antiquated process where you tell the salesperson what you think is a fair price to pay for the new car and they go to the sales office to see if that price is accepted. Which of course it is not but probably the price was not even discussed as they perform the old dealer/buyer dance. By the time they wear you down with multiple trip you surrender just to end the pain. This car is my 5th BMW and the second one bought from this dealership. Those facts were mentioned to me once. I have never met the owner nor the head salesperson. They are just the mystery people in the big office. I would think as a multiple time repeat customer I would at least be greeted by one of the upper management staff. I thought I had done enough research online to offer a fair price. I certainly was not trying to gouge the dealership.But I was made to feel like I had. There are other dealers close to my area and for my next purchase I will be contacting one of them first. More
by SUEPEOPLES2
Other Employees Tagged: Susan Tighe
October 28, 2018
Car Buying Experience I gave this car dealership 5 stars because Naycolle , the sales associate was extremely helpful in finding the car of my dreams which took me a few mo I gave this car dealership 5 stars because Naycolle , the sales associate was extremely helpful in finding the car of my dreams which took me a few months-no pressure, professional and great personality. I had a few minor blips initially but together Sequoia and Naycolle took great care of me and I expect they will continue to. Also a "shout out" to Chad the genius, who helped this "older gal" numerous times figure out the technology. Thanks Sarasota BMW. More
by Linda B.
Other Employees Tagged: Sequoia Notton, Chad- Technology genius
October 21, 2018
Service to sell We went in to service on our old car and courteous staff met us and presented some new sales opportunities. They had really good deals that were too h We went in to service on our old car and courteous staff met us and presented some new sales opportunities. They had really good deals that were too hard to pass up and we traded in the old car for a new one. More
by Hayuey99
Other Employees Tagged: Emilio Torres, Humbert Cazaubon , Fernando Santori
July 21, 2018
Great experience and more! We came in to look at a used convertible but realized it was not the right fit for our lives, and changed to a 5 series sedan. Our salesperson, NayCo We came in to look at a used convertible but realized it was not the right fit for our lives, and changed to a 5 series sedan. Our salesperson, NayColle, was thorough and knowledgeable in explaining the differences between the 3 and 5 series, without being technical. We told her exactly the color combination we wanted, price point, and she found it and let us know about it in one week. We appreciated the one price methodology for used car pricing, as it is not tiring. The delivery process was thorough and professional (loved the touch screen signing process!), training on the new car was excellent, we are very happy. Thank you Caz, NayColle, and Tim. When you buy a BMW you have expectations of upgraded service and professionalism and you delivered. You have an excellent team Victor! More
by Mjh4
Other Employees Tagged: Humbert Cazaubon, Timothy Chestnut , Jesus Castillo
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