Neil Giles | Page 6

My experience was great. You guys answered all questions and fixed any thing I needed fixed. You guys answered all questions and fixed any thing I needed fixed. More

by rmsmith7171 Verified Customer Verified Customer

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Neil and Scott made the process smooth without any surprises. I will recommend Ferman to anyone needing a vehicle. surprises. I will recommend Ferman to anyone needing a vehicle. More

by martin_a_bennett Verified Customer Verified Customer

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Neil is fantastic. He’s is a real people person and will make sure he will work with you as best he can to make sure a fair deal gets done. He’s is a real people person and will make sure he will work with you as best he can to make sure a fair deal gets done. More

by LT Verified Customer Verified Customer

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I was very pleasantly surprised by this dealership. They made the buying process easy and straight forward and were kind and courteous along the way. There were no hidden surprise fees like I have expe They made the buying process easy and straight forward and were kind and courteous along the way. There were no hidden surprise fees like I have experienced with other dealerships. This was by far the best experience I have ever had purchasing a vehicle. More

by stefaniecole.realtor Verified Customer Verified Customer

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Very friendly, felt like family! Neil was outstanding, he had the exact car i wanted already set aside for me when I arrived. Neil was outstanding, he had the exact car i wanted already set aside for me when I arrived. More

by adam.lewis Verified Customer Verified Customer

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The only reason we bought at that dealership was because of the care and concern that Liz Brunschmid showed us. of the care and concern that Liz Brunschmid showed us. More

by munchkin.0308 Verified Customer Verified Customer

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My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need fo of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging vehicle purchases I've done in 39 years of buying/selling cars. All that being said, I had an excellent buying experience, and all staff members I worked with were friendly and efficient. Neil Giles, however, stands out as simply one of the best salesmen I've ever worked with. His communication was outstanding with me across the nearly month-long process it took to get this vehicle to me. He was zero pressure, thorough when responding to my many questions, timely with answers on anything, and was just a friendly guy to work with. He is what all vehicle salespeople should be like, and if we ever find ourselves over in the New Port Richey area we'll stop by and I'll shake his hand. Lastly, I very much appreciated that of all the dealerships I worked with across 5 states to find the best deal I could, Ferman was one of the only that did not try to tack on a bunch of dealer-installed unnecessary/unwanted add-ons like underbody protection, window etching, tint, etc etc. I hate bait and switch tactics like that. Advertising low prices and then adding back things like that is an immediate turn-off for me as a buyer and I leave any dealership that does it. The price for my Jeep was the price shown, plus the up-front communicated processing/tax/title/license fees. Ferman needs to maintain that practice, as it'll attract more buyers like me. Thanks again for a solid experience, and best of luck as you continue to recover from Hurricanes Helene and Milton! More

by OBIMATT87 Verified Customer Verified Customer

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Neil was exceptional! I am in love with my truck and hope to continue my business there, even though it’s 2 hours away from me. I am in love with my truck and hope to continue my business there, even though it’s 2 hours away from me. More

by Nick Hines Verified Customer Verified Customer

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Had a great experience with the folks a Ferman. Found the vehicle we wanted and they made it happen. Found the vehicle we wanted and they made it happen. More

by unclecodyhenning Verified Customer Verified Customer

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Ferman did a great job with the purchase of our Vehicle Great customer service Thank you Great customer service Thank you More

by blackbeauty7620 Verified Customer Verified Customer

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