Neil Giles | Page 6

My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need fo of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging vehicle purchases I've done in 39 years of buying/selling cars. All that being said, I had an excellent buying experience, and all staff members I worked with were friendly and efficient. Neil Giles, however, stands out as simply one of the best salesmen I've ever worked with. His communication was outstanding with me across the nearly month-long process it took to get this vehicle to me. He was zero pressure, thorough when responding to my many questions, timely with answers on anything, and was just a friendly guy to work with. He is what all vehicle salespeople should be like, and if we ever find ourselves over in the New Port Richey area we'll stop by and I'll shake his hand. Lastly, I very much appreciated that of all the dealerships I worked with across 5 states to find the best deal I could, Ferman was one of the only that did not try to tack on a bunch of dealer-installed unnecessary/unwanted add-ons like underbody protection, window etching, tint, etc etc. I hate bait and switch tactics like that. Advertising low prices and then adding back things like that is an immediate turn-off for me as a buyer and I leave any dealership that does it. The price for my Jeep was the price shown, plus the up-front communicated processing/tax/title/license fees. Ferman needs to maintain that practice, as it'll attract more buyers like me. Thanks again for a solid experience, and best of luck as you continue to recover from Hurricanes Helene and Milton! More

by OBIMATT87 Verified Customer Verified Customer

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Neil was exceptional! I am in love with my truck and hope to continue my business there, even though it’s 2 hours away from me. I am in love with my truck and hope to continue my business there, even though it’s 2 hours away from me. More

by Nick Hines Verified Customer Verified Customer

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Had a great experience with the folks a Ferman. Found the vehicle we wanted and they made it happen. Found the vehicle we wanted and they made it happen. More

by unclecodyhenning Verified Customer Verified Customer

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Ferman did a great job with the purchase of our Vehicle Great customer service Thank you Great customer service Thank you More

by blackbeauty7620 Verified Customer Verified Customer

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Scott and Neil were awesome. Neil took care of me after selling me a car couple Months prior. Scott made the finance piece super simple and didn’t try to confuse me. Neil took care of me after selling me a car couple Months prior. Scott made the finance piece super simple and didn’t try to confuse me. More

by bhinderr.rav Verified Customer Verified Customer

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I had seen a Gladiator on their website and inquired online. I was contacted promptly via phone and text. Set up an appointment for the next morning to test drive. I found Neil Giles to be knowledgeable online. I was contacted promptly via phone and text. Set up an appointment for the next morning to test drive. I found Neil Giles to be knowledgeable, professional, courteous, friendly with no pressure and accommodating. The sales manager, Robert was also the same. Scott, the F and I was efficient, professional, and courteous. They all were straight forward when it came to the numbers. No low ball advertised price to bring you in and then tack on a few thousand more for dealer add ons. One of the most pleasant auto purchases I’ve had. I would not hesitate to recommend them. I’m very pleased! More

by egmuni Verified Customer Verified Customer

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only dealer in Pasco that does cash deal cant wait to get my dinner gift card from Neil so I can show my car off my dinner gift card from Neil so I can show my car off More

by skinfan33 Verified Customer Verified Customer

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The sales associate was very knowledgeable and we were very pleased with everyone at the dealership very pleased with everyone at the dealership More

by lrjhome Verified Customer Verified Customer

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Our car purchase experience was very nice. Each person that we dealt with was friendly and helpful. Each person that we dealt with was friendly and helpful. More

by dduncan813 Verified Customer Verified Customer

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Great people Will come back. amd and send family and friends great car and.service.on the sale of car amd and send family and friends great car and.service.on the sale of car More

by my34fordcoupe8 Verified Customer Verified Customer

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