Neil Haskins | Page 6

worst experience ever Don't buy a kia and expect upper management to help you from luther. Neil haskins did absolutely nothing to help me get any satisfaction with kia and Don't buy a kia and expect upper management to help you from luther. Neil haskins did absolutely nothing to help me get any satisfaction with kia and the multiple attempt to fix my car or get me a different one. It is really a shame that the dealership has the car more than I did during the first 2 months of ownership. The only person that tried was greg isham. Cuddo s to him! More

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Woo Hoo, time to give the Luther team a try The Luther Team was great to work with. I got a pleasant plain talking salesman that didn't try to sell me something I didn't want. My Brother Ron sta The Luther Team was great to work with. I got a pleasant plain talking salesman that didn't try to sell me something I didn't want. My Brother Ron started the process he also got a car from Luther Nissan. His experience made it easier for me to give the Luther Team a try. It worked, I'm very happy with my Nissan Rouge and would recommend you give them a try. Ask for Jim. More

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Excellent experience with Scott H., Raul T., and Neil H. From starting with Neil when we walked in to the several hours with Scott discussing options, test driving, and even casual discussion while waiting, From starting with Neil when we walked in to the several hours with Scott discussing options, test driving, and even casual discussion while waiting, and then on to Raul for his help and expertise in finding the best financing and pulling the whole deal together. Everybody was very professional and kind. Never felt one bit of pressure or being hurried to make a decision. Always waited for me and my husband to discuss and ultimately come to the decision to buy the Sportage. Neil even helped me get the red I wanted!! Overall, an excellent experience and have already recommended them to a few friends and family. Thank You for showing us that there are companies out there that care about Customer Service! More

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This is the third automobile I've gotten from Luther Nissan. From the outstanding sales personnel (Igor) to the receptionist to the service staff, everyone is friendly and willing to help. There is no q Nissan. From the outstanding sales personnel (Igor) to the receptionist to the service staff, everyone is friendly and willing to help. There is no question that customer service is a high priority at Luther. And the support does not end after the sale. The service reminders via email and the occasional phone call are helpful. Just the right amount of attention - I feel taken care of but never inundated with too many emails or calls. Thanks Luther. Troy (proud owner of a new 2014 Nissan Murano Crosscabriolet) More

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I really like my new car, My JOB LOVE IT!!!!! I do have problems figuring out where my miles gauge is at. However, John, Brian, Neil, and David Jr. have help me and did they best to get a car that fix my n problems figuring out where my miles gauge is at. However, John, Brian, Neil, and David Jr. have help me and did they best to get a car that fix my needs and budget. I really Thank them a lot. I will bring more people for them for more business More

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Stephen Cornell was absolutely terrific to work with. I would give him 10 stars out of 5!! However, the trade in value I felt was too low and the pressure and force towards pushing an extended warranty was would give him 10 stars out of 5!! However, the trade in value I felt was too low and the pressure and force towards pushing an extended warranty was distasteful. Even after I explained that I had an event that evening I was already very late for Eric Nieves kept on with his forceful sales pitch. He could help the full customer experience end up being totally positive if he would listen and take no for an answer the first or even second time. More

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Great experience, again! Will continue to use and recommend as always. I'm a repeat customer because the friendly staff are honest, respectable and have always gone above and beyond for my needs and recommend as always. I'm a repeat customer because the friendly staff are honest, respectable and have always gone above and beyond for my needs and the needs of other family and friends. A respectable well run organization. Well done! More

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We recommend Luther Nissan Kia for the great experience that we had. Enjoyed working with Luke Horn, he provided us correct/honest info on the phone, therefore we drove from Maple Grove to Inver Grove Hei that we had. Enjoyed working with Luke Horn, he provided us correct/honest info on the phone, therefore we drove from Maple Grove to Inver Grove Heights. He was there to assist throughout the transaction. Jerry Simon, negotiated with us with great respect and fairness. Neil Haskins made sure we were properly taken care-off. He made sure that we were completely satisfied with all parts of our purchase (the car, the price, the finance, the service etc.) before we left the dealership. Raul Tirado, worked with us on all the final paperwork and finance with lots of patience. Adam in the service answered all of our questions regarding the engine, the Tech package etc. We shopped at many dealerships and finally bought a new Nissan and received great service and price at Luther Nissan and Kia. This is our 4th new car and we can see the difference between the dealerships. . More

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Overall, had an amazing experience at the Luther Nissan Kia. They offered the best pricing out of all of the dealers that we visited. In addition, the sales rep and finance manager went out of their way Kia. They offered the best pricing out of all of the dealers that we visited. In addition, the sales rep and finance manager went out of their way to accommodate our needs - Luke and Raul. Highly recommend working with them as well! More

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Our experience with the staff that we were in contact with were extremely knowledgeable and courteous. A no pressure attitude about any purchase was immdiately apparent. We felt very comfortable with t with were extremely knowledgeable and courteous. A no pressure attitude about any purchase was immdiately apparent. We felt very comfortable with the sales personnel. All questions were answered honestly and quickly. We received a very good price for our trade in. A top notch group of people at that dealership. More

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