Neil Mendes
Neil Mendes at Ferman Chevrolet Tarpon Springs
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Neil Mendes | Page 5

Service Advisor

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.4
61 Reviews
4.4

61 Reviews

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61 Reviews of Neil Mendes

October 10, 2023

Dealership Rating
Employee Rating

You didn't figure it out. I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you di More

by Laura G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Coleton Reece, Todd Ullestad, Kyle Steger, Billy Monteverde, Tony Lang, Steve Kikta , Amy Eaton, Chance Hatcher, Robs replacement ..Amy.... was not for coming

Oct 11, 2023

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 06, 2023

Dealership Rating
Employee Rating

Great, speedy, and kind customer service, the technicians exhibited patience and were very straightforward and upfront about the status of the repair. However, I ended up with a crack along my windshield tha More

by Ezriah Rooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Steve Kikta , Amy Eaton, Colton Dodson dealt with me at first and was very friendly!

Oct 09, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 03, 2023

Dealership Rating
Employee Rating

Very kind and efficient to their customers. Neal went out of his way to set me up with a rental car while my car was being worked on. So appreciate your help! More

by cindybootoo
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 03, 2023

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Employee Rating

My husband was in ICU and my FOB was lost and I couldn't leave, they literally drove the paperwork for me to sign not only once but twice, Amy and the whole team their was top notch and definitely will be i More

by LATINGUYSTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Steve Kikta , Amy Eaton

Oct 04, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 01, 2023

Dealership Rating
Employee Rating

Ferman Chevy sucks, they didnt tell me they don’t accept Allstate until 10 days into the fake repair More

by skid5566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Lang, Steve Kikta , Amy Eaton

Oct 02, 2023

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 30, 2023

Dealership Rating
Employee Rating

This was the worst experience. They did nothing to fix the problem, even after having my vehicle for over a week. The solution to the problem is even posted on YouTube and still th More

by jdmgrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Lang, Steve Kikta , Amy Eaton

Sep 30, 2023

jdmgrogan responded

This was the worst experience. They did nothing to fix the problem, even after having my vehicle for over a week. The solution to the problem is even posted on YouTube and still they did nothing.

September 28, 2023

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Employee Rating

I was treated very well. I have purchased 4 new vehicles from ferman over the last 15 years and continue to feel very good about the service and the quality of the staff More

by SLPFALCON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Steve Kikta , Amy Eaton

Sep 29, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 26, 2023

Dealership Rating
Employee Rating

Very happy with Ferman Chevy, will continue to come back and get my vehicles serviced More

by crschultz390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Monteverde, Tony Lang, Steve Kikta , Amy Eaton

Sep 27, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 25, 2023

Dealership Rating
Employee Rating

Ferman Chevrolet is always professional, friendly and timely. I always feel welcome and know I am in good hands. More

by john.tomlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coleton Reece, Tony Lang, Steve Kikta , Amy Eaton

Sep 27, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 23, 2023

Dealership Rating
Employee Rating

Neil Mendes is always fantastic. He always manages to make you smile and provides excellent customer service. Thank you Neil!!! Jay & Maria More

by Jasoninflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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