Neil Mendes

Sneaks there service center is horrible there tech destroyed my truck and I have all the prof sparkplugs bent an broken a dionostic machine shows early when it started missing a what a joke this place destroyed my truck and I have all the prof sparkplugs bent an broken a dionostic machine shows early when it started missing a what a joke this place is and to no trust passe me so they don't have to back there work is sad that means they know what the did. Stay away from the service center !! There own employ gave me a recorded statement on what the do there and it's bad More

Report | Print

Thank you for a much needed car wash and vacuuming! I also appreciate the ride to work. I also appreciate the ride to work. More

by bmonteverde11 Verified Customer Verified Customer

Report | Print

The Ferman Service Department is by far the worst service department that I have ever had to deal with! I have tried to look past the inefficiencies and give them the opportunity to redeem themselves however department that I have ever had to deal with! I have tried to look past the inefficiencies and give them the opportunity to redeem themselves however it seems like they are not capable of doing so. I scheduled a front and back break replacement to which when I arrived I was informed that it could take two days, they may or may not have the parts and a tech would need to analyze prior to performing. I am not the average person who gets work performed without knowing that I need it so when I scheduled the appointment I know what needs to be accomplished. Taking my truck in for service puts a strain on my daily activities for my business so again that is why I schedule accordingly. I purchased about $250,000.00 worth of trucks at this location so I would expect top notch service but again the service department is a joke even on a simple oil change. More

by tpavel Verified Customer Verified Customer

Report | Print

Awesome hometown dealer where my family has been servicing and purchasing for over 30 years! servicing and purchasing for over 30 years! More

by bmonteverde11 Verified Customer Verified Customer

Report | Print

They always end up taking good care of me even if I'm sometimes upset at the time. Neal is great in the service center and has a lot of patience. Thank you all and you will continue to receive my busin sometimes upset at the time. Neal is great in the service center and has a lot of patience. Thank you all and you will continue to receive my business. More

by cbritton99 Verified Customer Verified Customer

Report | Print

for being a spur of the moment service I was in and out of there was only a short wait. of there was only a short wait. More

by eyezbick71 Verified Customer Verified Customer

Report | Print

Neil processed the vehicle in and had my requested service completed very quickly, simple oil change tire rotation and normal services which typically seem to take forever were completed in around an service completed very quickly, simple oil change tire rotation and normal services which typically seem to take forever were completed in around an hour, the vehicle even received an exterior wash, Nice! More

by STEVEFLOMP Verified Customer Verified Customer

Report | Print

I go out of my way (about 40 miles, round trip) to have my Vette serviced at Ferman Tarpon. I've only needed oil changes since purchasing my Vette at Ferman in 2019. The mechanics on the oil line seem to r my Vette serviced at Ferman Tarpon. I've only needed oil changes since purchasing my Vette at Ferman in 2019. The mechanics on the oil line seem to respect the Vette. More

by guthriecpa Verified Customer Verified Customer

Report | Print

We have purchased all our cars from Ferman for many years now and we love the dealership. We've always had a great experience there and all the staff have always been very nice and polite and friendly. It' now and we love the dealership. We've always had a great experience there and all the staff have always been very nice and polite and friendly. It's our go to car dealership. More

by terryzee4352 Verified Customer Verified Customer

Report | Print

Excellent service from a knowledgeable staff. I was very impressed with the customer service and how willing they were to help. I was very impressed with the customer service and how willing they were to help. More

by clarkhendricks Verified Customer Verified Customer

Report | Print